Conflict Management Unit 3
Course
In Cheltenham
Description
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Type
Course
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Location
Cheltenham
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Duration
1 Day
Facilities
Location
Start date
Start date
Reviews
Course programme
UNIT 3 Conflict Management for the Private Security Industry
Guided Learning Hours: 8
Learning Outcomes
LO1: Understand the principles of conflict management appropriate to their role
LO2: Understand how to recognise, assess and reduce risk in conflict situations
LO3: Understand how to communicate effectively in emotive situations and de-escalate conflict
LO4: Understand how to develop and use problem solving strategies for resolving
LO5: Understand conflict good practice to follow after conflict situations
Conflict Management Unit 3