Conflict Managment Level 3 Certificate in Delivery of Conflict Management - West Midlands, Birmingham, West Bromwich

The purpose of this scheme is to provide a qualification for those who want to train others to deal with any types of violence in the workplace. It is a qualification that will equip you to train a wide range of workers, security operators, door supervisors and all those who interact face-to-face with fellow workers and the public.

Conflict Management is a Level 3 Award. This vocationally related award has been designed to support government initiatives towards the National Qualifications Framework. It offers a flexible approach to provide individuals with the opportunity to achieve a qualification relevant to their individual learning and business needs.

This Certificate in Conflict Management Training is linked to the knowledge and understanding requirements of the SIA (Security Industry Authority) specification for Security Guarding and Door Supervisor. The qualification also develops the essential knowledge and understanding of units within the Managing Work Place Violence National Occupational Standards (ENTO).

This is Qualifications Curriculum Authority (QCA) accredited.

This is suitable for those who work, or want to work as Trainers of:

• Security Guards and Public Area Personnel
• Customer Service Positions
• Bailiffs
• Door Supervisors
• Event and Entertainment Personnel

If you are looking to teach SIA courses you will need Physical Intervention Level 3 too - we are SIA Master Trainers and will also help and support you in setting up as a training facility