Conflict Resolution
Short course
Online
Description
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Type
Short course
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Level
Beginner
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Methodology
Online
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Class hours
20h
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Duration
Flexible
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Start date
Different dates available
Are your employees showing signs of stress: arguments, depression, dissatisfaction, absenteeism? Are their conflicts inside the organization which you feel unable to manage, and are these contributing towards your personal stress levels? Are you aware of your legal obligations in regard to employee well-being, and in particular to managing stress levels at work?
This vital course for business leaders and Human Resources practitioners uses best practice strategies for transforming the way management team sand organizations handle stress, conflict and harassment in the organization.
In this course, you will first assess your own competence as a leader in containing and managing stress in your team using best practice models and tools from the Health and Safety Executive. You will then assess the stress and conflict risk within your organization.
Facilities
Location
Start date
Start date
About this course
You will also learn a range of techniques to improve how you, and the organization manages your people to reduce stress, and, and learn about the processes and best practices that the organization can apply to become a leader in safe and healthy working practices.
You will also learn how to use best practice techniques from the Institute of Personnel managers for the management of conflict, and bullying and harassment in the organization.
In addition, you will also have access to a wide range of resources to help your team leaders improve their competence in preventing stress and conflict.
Experienced Middle and Senior managers, and HR managers.
CERTIFICATION: Global Management Certificate
Reviews
Subjects
- Conflict
- Team Training
- Best Practice
- IT risk
- Risk
- Conflict Resolution
- Conflict Management
- Stress
- Organizational Stress Risk Assessment
- Organizational
- Harassment
Teachers and trainers (1)
James Johnston
Director of Studies
James is the ILM Program Director at Global Management Academy. James has an MBA and MA Education, and has 30 years of experience in Senior Management, Business Consulting and ownership of several companies, including software and consulting companies in Australia and Britain.
Course programme
The content of the course includes:
- Understanding Stress
- Understanding how stress and conflict affects you personally
- Understanding the effects of stress on your people
- The Role of the manager in managing stress
- Management Competence and Managing Stress
- The Role of the Organization in Managing Stress
- Organizational stress risk assessment
- Organizational legal and social responsibilities in managing stress and conflict
- Understanding conflict
- Assessing your conflict management skills
- Techniques for managing conflict in the workplace.
- Managing Bullying and Harassment
Additional information
Buy one course, get one Free
Simply purchase the course of your choice, and your tutor will then contact you to offer you one additional course of your choice from our E-Course Library to the value of £99, free of charge.
Conflict Resolution