Conflict Resolution Courses

...processes and service lifecycle phases Main aspects of Service Operation Core concepts of Service Operation Principles of Service Operation How service... Learn about: Communication Skills, IT Infrastructure Library, Conflict Resolution...

...You will have an introduction to all the main systemic models. Much of the learning will be through clinical presentations enabling you to relate theory to your practice... Learn about: Holistic therapy, Conflict Resolution, Alternative Medicine...

... model' and the 'Milton model'. Anchoring - transform negative emotions into resourceful states. Time Line Techniques - dealing with negative emotions quickly and easily. Parts Integration - dealing with internal conflict. Suitable for: Anyone interested in becoming a qualified NLP coach or learning... Learn about: Communication Training, Conflict Resolution, Persuasion Skills...

...Introduction & Objectives Introduction to Stress · What is Stress · Physical signs and Symptoms · Why Stress affects some people more than others Minimising... Learn about: Problem Solving, Negotiation Skills, Time management...

...This course will cover all kinds of thinking skills and will make you see that your brain is the most powerful organ you possess. Course Duration... Learn about: Organisational Skills, Personal Effectiveness, Decision Making...

... customers in the field Customer Service Confrontation and Conflict: Learn how to effectively manage difficult customer situations... Learn about: Difficult People, Decision Making, Customer relationship...

... with emotional barriers to success at work, ❖ work proactively in managing people issues, ❖ deal with conflict well, ❖ know how to build rapport with team members... Learn about: Verbal Communication, Verbal Skills, Time management...

...Use objective criteria to evaluate proposed agreements Advocate for Interests: Strengthen your ability to advocate for interests rather than positions... Learn about: Decision Making, Project Management, Resource Management...

... of values in conflict, and the role of generations in teams. The conversation then switches to a look at underlying issues of generational relationships... Learn about: Generation gap, Team Training, Team Player...

... Resources) functions and activities Effective conflict management Practical problem solving Systematic approach to decision making Negotiation techniques... Learn about: Project Plan, Time management, Conflict Resolution...

... Coaching Leading the team Motivating the team Conflict resolution Disciplinary action Grievance procedure Continuing professional development Unit... Learn about: Conflict Resolution, Organisational Structures, Time management...

...training course includes the following modules: Introduction to ITIL® Continual Service Improvement Principles of ITIL® Continual Service Improvement Understanding... Learn about: Continual Service Improvement, Decision Making, Service Management...

...We will explore some key communication skills, including a four-step assertive message, listening skills, questioning skills, and three keys to unlock the best in people... Learn about: Communication Training, Conflict Management, Workplace design...

... How to overcome it Conflict resolution Collaborating Competing Compromising Accommodating Avoiding Getting to the cause Para-verbal communication... Learn about: Workplace Skills, IT risk, Team Development...

...perspectiveCourse Outcomes:• Understand how to adapt your style and approach when communicating• Implement a structure to help deal with difficult conversations•... Learn about: Problems and changes management, Team roles, Management Reports...

... Children Level 1 & 2 Information Governance Conflict Resolution and Complaints Handling Lone Working... Learn about: Food safety, Control Level, Complaints handling...

...can also be taken as individual courses. The aim of this course is to improve the sales skills and process, as well as conducting great online demos.... Learn about: Sales Coaching, Problem Solving, Communication Skills...

.../Environmental Issues Establishing and Growing a Client Base How to use effective communication to handle and maintain customers Conflict Resolution Business Rules... Learn about: Marketing Strategies, Critical Risks, Conflict Resolution...

...a series of topics online through our student portal. At the end of the course students will complete a multiple choice quiz type assessment... Learn about: Child care, Behavioural Safety, Management Development...

...Individuals learn what is required to be a successful member of any project team. Project Management Learning Track: Project Management for Managers... Learn about: Team Training, Project Risk, Time management...