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Conflict Resolution Courses
- NVQ
- Online
- Different dates available
- 12 Months
... knowledge in an organisation Manage a budget Conduct quality audits Manage a project Manage redundancy and redeployment Manage a conflict in a team Manage... Learn about: Team Leadership, Team Development, Decision Making...
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The course was great and it helped them in a great manner, thanks a lot for everything. Exercises were great and I had a nice time in all.
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The trainers were good trainers, friendly, knowledgeable and moreover approachable. I had a nice time and their exercises were great.
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- Short course
- City Of London
- Different dates available
- 1 Day
... difficult people and situationsPractising The Art of Saying NoMoving awkward situations forwardManaging conflict... Learn about: Behavioural Safety, Public Speaking, Effective Communication...
... difficult people and situationsPractising The Art of Saying NoMoving awkward situations forwardManaging conflict... Learn about: Behavioural Safety, Public Speaking, Effective Communication...
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The course was great and it helped them in a great manner, thanks a lot for everything. Exercises were great and I had a nice time in all.
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The trainers were good trainers, friendly, knowledgeable and moreover approachable. I had a nice time and their exercises were great.
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I had a great experience with Aquarius Trianing. As far as I am concerned, the best element was the teacher, John. Throughout the programme John demonstrated a broad range of management skill and knowledge, innovation in assessment protocols and a great patience and ability to motive me through to a succesful completition of the course. His support was invaluable and a great model for my own role in Learning & Development.
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My experience with Aquarius Training & Development Partners Ltd, and particularly John Morgan has been a smooth and successful one. John’s guidance throughout the learning experience has been excellent as has been his unwavering patience and support. Not only would I recommend his service for potential future students, I will be taking my own study further through him as a result of the experience I have already had.
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Aquarius Training & Development Partners provided and supported the training and mentoring for my CMI Level 5 – Diploma in Management & Leadership QCF, and from the start, the teacher was enthusiastic and provided the personal touch. Ensuring that my potential was realised by giving me the confidence to complete the qualification. His patience and plethora of experience in the field of management & leadership meant that he was able to suggest possible paths and other avenues for my research and study.
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- Vocational qualification
- Blended
- Different dates available
- 12 Months
...identify a management issue within your organisation and plan and undertake a programme of change to address and resolve that issue. Consider the impacts... Learn about: Negotiation Skills, Problem Solving, Giving feedback...
...identify a management issue within your organisation and plan and undertake a programme of change to address and resolve that issue. Consider the impacts... Learn about: Negotiation Skills, Problem Solving, Giving feedback...
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I had a great experience with Aquarius Trianing. As far as I am concerned, the best element was the teacher, John. Throughout the programme John demonstrated a broad range of management skill and knowledge, innovation in assessment protocols and a great patience and ability to motive me through to a succesful completition of the course. His support was invaluable and a great model for my own role in Learning & Development.
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My experience with Aquarius Training & Development Partners Ltd, and particularly John Morgan has been a smooth and successful one. John’s guidance throughout the learning experience has been excellent as has been his unwavering patience and support. Not only would I recommend his service for potential future students, I will be taking my own study further through him as a result of the experience I have already had.
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Aquarius Training & Development Partners provided and supported the training and mentoring for my CMI Level 5 – Diploma in Management & Leadership QCF, and from the start, the teacher was enthusiastic and provided the personal touch. Ensuring that my potential was realised by giving me the confidence to complete the qualification. His patience and plethora of experience in the field of management & leadership meant that he was able to suggest possible paths and other avenues for my research and study.
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Reception Academy is the best foundation that I have ever gone to. It will gave you the best training,support and encouragment. The instructors are very good and stunning & they help you in all alluring ways to have good time in Academy. I would most certainly prescribe it to everybody to have a go at it and do it.
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I done the Front Desk Agent Course and it was an extraordinary ordeal. Once again a major thank you to all the staff that made this experience life-changing..
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I just want to share with you my excellent experience with Reception Academy. I did my course with Pierre last month and I am two weeks away from starting a new chapter of my life. Pierre was not just a great and extremely professional trainer but was also very supportive, funny and truly committed to helps us get the employment we desire! I highly recommend the Opera PMS course to everyone that seeks a career in some of the highest profile hotels in the UK.
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- Short course
- City Of London
- Beginner
- July
- 5 Days
...of hotel procedures and prepares them to run the system efficiently There are no restrictions for attendance however we generally recommend this course... Learn about: Flight Attendant, Hotel Marketing, Communication Skills...
...of hotel procedures and prepares them to run the system efficiently There are no restrictions for attendance however we generally recommend this course... Learn about: Flight Attendant, Hotel Marketing, Communication Skills...
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Reception Academy is the best foundation that I have ever gone to. It will gave you the best training,support and encouragment. The instructors are very good and stunning & they help you in all alluring ways to have good time in Academy. I would most certainly prescribe it to everybody to have a go at it and do it.
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I done the Front Desk Agent Course and it was an extraordinary ordeal. Once again a major thank you to all the staff that made this experience life-changing..
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I just want to share with you my excellent experience with Reception Academy. I did my course with Pierre last month and I am two weeks away from starting a new chapter of my life. Pierre was not just a great and extremely professional trainer but was also very supportive, funny and truly committed to helps us get the employment we desire! I highly recommend the Opera PMS course to everyone that seeks a career in some of the highest profile hotels in the UK.
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This excellent consultant training course provides an intrduction to management consultancy and is aimed at professionals who wish to move into this field or who want to acquire the skills and knowledge of management consultancy.
I wanted to start my first steps int this worls and this course was ideal for me because it helped me to achieve professional accredited status.
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If you want to work as a consultant, this course is definitely a valuable aid. My goal was to understand the main skills of a professional consultant and to develop my own skills as a practicing consultant. That's why this course met all my expectations. In addition, after this three-day course, we were given a practical assignment in which you have to use the skills developed.
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I have the feeling that these three days were really well organised, that's why we had enough time to practice the key ideas and to interact with others. I highly recommend this course to internal and external consultants. By attending this course I have gained personal knowledge around consulting.
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- Vocational qualification
- Londonand3 other venues
- Manchester, Birmingham, Glasgow
- Different dates available
- 3 Days
... will learn techniques and strategies to solve problems and avoid conflicts within the business field. Many advantages will arise from taking this course with Lee Kemp. If you still have doubts, ask for more information through Emagister and benefit from Coaching for Change’s experience... Learn about: Supply Chain Management, Presentation Skills, Stakeholder Management...
... will learn techniques and strategies to solve problems and avoid conflicts within the business field. Many advantages will arise from taking this course with Lee Kemp. If you still have doubts, ask for more information through Emagister and benefit from Coaching for Change’s experience... Learn about: Supply Chain Management, Presentation Skills, Stakeholder Management...
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This excellent consultant training course provides an intrduction to management consultancy and is aimed at professionals who wish to move into this field or who want to acquire the skills and knowledge of management consultancy.
I wanted to start my first steps int this worls and this course was ideal for me because it helped me to achieve professional accredited status.
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If you want to work as a consultant, this course is definitely a valuable aid. My goal was to understand the main skills of a professional consultant and to develop my own skills as a practicing consultant. That's why this course met all my expectations. In addition, after this three-day course, we were given a practical assignment in which you have to use the skills developed.
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I have the feeling that these three days were really well organised, that's why we had enough time to practice the key ideas and to interact with others. I highly recommend this course to internal and external consultants. By attending this course I have gained personal knowledge around consulting.
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Inhouse
- Different dates available
- 2 Days
...call or contact centre/help desk for training requirements ❖setting up ongoing call centre coaching and reinforcement programmes ❖tried and tested methods... Learn about: Customer Care, Telephone user support, Telephone answering...
...call or contact centre/help desk for training requirements ❖setting up ongoing call centre coaching and reinforcement programmes ❖tried and tested methods... Learn about: Customer Care, Telephone user support, Telephone answering...
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Online
- Different dates available
... powerful interpersonal skills that will help you interact with people in all areas of life.Understanding why people act in a difficult manner and how to resolve the problems they create improves morale, productivity and contributes to a professional work environment. When difficult people create conflicts... Learn about: Conflict Resolution, Conflict Management, Business management...
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The course has a lot of information to digest. Our trainer, Ian Harrington, was extremely knowledgeable and was able to put the group at ease whilst presenting the materials.
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- Course
- Cardiff
- Different dates available
- 2 Days
... Parallel Development Types of control for workspace Models of Promotion and Branching Detection of conflict Resolution of conflict Control files and folders... Learn about: Team Training, Conflict Resolution, IT Development...
... Parallel Development Types of control for workspace Models of Promotion and Branching Detection of conflict Resolution of conflict Control files and folders... Learn about: Team Training, Conflict Resolution, IT Development...
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The course has a lot of information to digest. Our trainer, Ian Harrington, was extremely knowledgeable and was able to put the group at ease whilst presenting the materials.
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- Course
- Online
- Beginner
...Acudemy Training is publishing on emagister.co.uk the course for developing teamwork. This course explains in detail what team working is and covers some of the basic principles for putting together a group of people who will work well together. It then goes on to cover conflict within teams... Learn about: Conflict Management, Conflict Resolution, Team Training...
- NVQ
- Online
- Different dates available
...Level 5 Diploma Units: •Personal Development •Principles of Management and Leadership •Managing Communications at Work •Financial Awareness for Managers... Learn about: Conflict Resolution, Conflict Management, Communication Skills...
- Course
- Online
...you will learn how to establish and manage good working relationships as a frontline manager. To this end, you will learn how to use your organisation's... Learn about: Managing Conflict, Time management, Team Training...
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It was a great time and the course was great and the best part was the presentation. It was a nice time in all.
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I appreciate the way, Simon made us all feel, good and relaxed and the fact that its done in small groups, at the same time, there were many activities involved.
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- Short course
- City Of London
- Different dates available
- 1 Day
...others Understanding rules and conventions Speaking your mind without offending Finding out how others see you Verbal and non-verbal communication Appreciating... Learn about: Communication Training, Public Speaking, Confidence Training...
...others Understanding rules and conventions Speaking your mind without offending Finding out how others see you Verbal and non-verbal communication Appreciating... Learn about: Communication Training, Public Speaking, Confidence Training...
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It was a great time and the course was great and the best part was the presentation. It was a nice time in all.
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I appreciate the way, Simon made us all feel, good and relaxed and the fact that its done in small groups, at the same time, there were many activities involved.
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- Training
- Online
- Intermediate
- 1 Day
... with employees from all types of businesses. In addition to a MBA, Teri has a Master's degree in Human Resource Development with a specialization in Conflict... Learn about: Employment Law, HR Training, Workplace Policies...
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I would like to thanks Reception Academy for the opportunities which I got during my course. Our Trainer Pierre Runacher is one of the best., as because of his teachings i got a good job in boutique hotel. I recommend this academy to those who want to make their career in Hospitality Industry.
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"Hospitality English Language" at Reception Academy is a fabulous course for that individuals who need to enhance their expert dialect. This course is full of exercises. Nathalie, the educator, is exceptionally proficient. I recommned this course & Reception Academy
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A big round of applause to all this people that had the idea to make such a successful course. I didn't expect that much but I received a lot. Thank you Ramin for your wisdom, patient and encouragement. You are a real example and I would like, one day maybe, to became a good teacher as you are. Thank you again! Maybe I'm not good but from now on for sure I am fantastic! A new future is coming up! Good luck to all my friends from the course!
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- Short course
- City Of London
- Beginner
- September
- 2 Weeks
...capability to lead a successful team. Thus giving our students an advantage over other applicants when taking the next step in their career. This Supervision... Learn about: Delegating Skills, Conflict Resolution, Time management...
...capability to lead a successful team. Thus giving our students an advantage over other applicants when taking the next step in their career. This Supervision... Learn about: Delegating Skills, Conflict Resolution, Time management...
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I would like to thanks Reception Academy for the opportunities which I got during my course. Our Trainer Pierre Runacher is one of the best., as because of his teachings i got a good job in boutique hotel. I recommend this academy to those who want to make their career in Hospitality Industry.
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"Hospitality English Language" at Reception Academy is a fabulous course for that individuals who need to enhance their expert dialect. This course is full of exercises. Nathalie, the educator, is exceptionally proficient. I recommned this course & Reception Academy
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A big round of applause to all this people that had the idea to make such a successful course. I didn't expect that much but I received a lot. Thank you Ramin for your wisdom, patient and encouragement. You are a real example and I would like, one day maybe, to became a good teacher as you are. Thank you again! Maybe I'm not good but from now on for sure I am fantastic! A new future is coming up! Good luck to all my friends from the course!
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In order to work on my own business, Harbour.Space gives me the opportunity to start developing my business start-up under the guidance and advice of great teachers and mentors.
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I cannot believe I am going to be a part of this ambitious project called Harbour.Space. Thanks to this University, I can choose to work in the industry or just start my own business project.
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- Master
- Barcelonaandanother venue.
- Bangkok
- Different dates available
- 1 Year
... Organisations Interpersonal Dynamics and Conflict Resolution Global Value Chain Strategies Managing High Growth Enterprises Seminars & Workshops Capstone Project... Learn about: People Management, Decision Making, Digital Product...
... Organisations Interpersonal Dynamics and Conflict Resolution Global Value Chain Strategies Managing High Growth Enterprises Seminars & Workshops Capstone Project... Learn about: People Management, Decision Making, Digital Product...
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In order to work on my own business, Harbour.Space gives me the opportunity to start developing my business start-up under the guidance and advice of great teachers and mentors.
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I cannot believe I am going to be a part of this ambitious project called Harbour.Space. Thanks to this University, I can choose to work in the industry or just start my own business project.
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Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
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The trainer was very good.
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- Course
- Inhouse
- Different dates available
- 2 Days
... to respond to complaints, difficult calls and defuse conflict ❖ how to maintain a positive mindset in the face of negativity Outcomes Participants... Learn about: Customer Manager, Community Nursing, Customer Service...
... to respond to complaints, difficult calls and defuse conflict ❖ how to maintain a positive mindset in the face of negativity Outcomes Participants... Learn about: Customer Manager, Community Nursing, Customer Service...
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Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
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The trainer was very good.
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- Course
- Online
- Different dates available
... and motivate your employees. A large part of a manager's job involves getting things done through other people, and this course will help you understand how to influence and direct other people's performance. Finally, you will learn how to solve problems and resolve conflicts so you can accomplish your... Learn about: Problem Solving, IT Management, Conflict Resolution...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
... and Rewards. Four Causes of Incivility. How to Overcome It. Case Study. Review Questions. Module Five: Conflict Resolution -Collaborating. Competing... Learn about: Quality Training, Listening Skills, Communication Training...
- A Level
- Online
- Different dates available
- 2 Years
... and conflict resolution. A World Divided: Superpower Relations 1944-90 The post-Stalin thaw and the bid for peaceful coexistence; Khrushchev and the response... Learn about: Conflict Resolution...
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I discovered a lot about myself in this period. I guess everyone should have such an experience. Good experience above all.
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- Master
- Guildford
- 1 Year
... will study modules covering the latest research on international intervention and post-conflict processes, uniquely co-taught by experienced practitioners alongside the Centre for International Intervention’s academic experts. Our International Intervention pathway also offers students the option of taking... Learn about: International Trade, Relationship Building, Relationship Counselling...
... will study modules covering the latest research on international intervention and post-conflict processes, uniquely co-taught by experienced practitioners alongside the Centre for International Intervention’s academic experts. Our International Intervention pathway also offers students the option of taking... Learn about: International Trade, Relationship Building, Relationship Counselling...
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I discovered a lot about myself in this period. I guess everyone should have such an experience. Good experience above all.
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