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Conflict Resolution Courses
- Course
- Londonand9 other venues
- Stratford, Wood Green, Croydon, Harrow, Barking, Elephant & Castle, Oxford, Rainham, London
- 06 Apr 2026
- 6 Days
...need to attend a four part training course and pass the exams. We run this course every week and at the end of the course, there will be an examination... Learn about: Physical Education, Venue Security, Physical Intervention...
- Course
- Online
- Intermediate
- 15h - 1 Year
... decision-making. The course covers conflict resolution, team dynamics, leadership styles, project coordination, and strategies for building trust... Learn about: Organizational Skills, Project Management, Performance Management...
- Course
- Online
- Intermediate
- 12h - 1 Year
... stakeholder needs, effective communication strategies, conflict resolution, and influence techniques that drive organisational success. Learners will explore practical approaches to identify key stakeholders, prioritise engagement, and foster trust and collaboration in complex environments... Learn about: Team Leadership, Communication Training, Conflict Resolution...
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In order to work on my own business, Harbour.Space gives me the opportunity to start developing my business start-up under the guidance and advice of great teachers and mentors.
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I cannot believe I am going to be a part of this ambitious project called Harbour.Space. Thanks to this University, I can choose to work in the industry or just start my own business project.
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- Master
- Barcelonaandanother venue.
- Bangkok
- Different dates available
- 1 Year
... Organisations Interpersonal Dynamics and Conflict Resolution Global Value Chain Strategies Managing High Growth Enterprises Seminars & Workshops Capstone Project... Learn about: Creative Thinking, Technology Business, Finance strategy...
... Organisations Interpersonal Dynamics and Conflict Resolution Global Value Chain Strategies Managing High Growth Enterprises Seminars & Workshops Capstone Project... Learn about: Creative Thinking, Technology Business, Finance strategy...
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In order to work on my own business, Harbour.Space gives me the opportunity to start developing my business start-up under the guidance and advice of great teachers and mentors.
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I cannot believe I am going to be a part of this ambitious project called Harbour.Space. Thanks to this University, I can choose to work in the industry or just start my own business project.
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Great training materials and incredible teacher. Would prescribe.
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An extremely efficient and nicely exhibited course. The teachers were top of the line with a decent comprehension of the topic and conveyed it in an energetic and involving manner. I would suggest them for any future training necessities.
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I am amidst the Prince2 Foundation/Practicioner weekend courses. The subject matter, materials and instruction methodology are great and bolster my studies exceptionally well. The coach (Omeesh) is brilliant and is great at making the course intuitive over the extensive learning time frames. On the off chance that I hope to proceed with any further studies I will positively consider the Knowledge Academy once more. Much obliged.
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- Course
- Online
- Beginner
- Different dates available
- 13h - 90 Days
...Processes and Roles Development of new services Improvement of existing services Service Strategy Types of Service Provision Financial and Demand Management... Learn about: Technical Management, Service Management, IT Management...
...Processes and Roles Development of new services Improvement of existing services Service Strategy Types of Service Provision Financial and Demand Management... Learn about: Technical Management, Service Management, IT Management...
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Great training materials and incredible teacher. Would prescribe.
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An extremely efficient and nicely exhibited course. The teachers were top of the line with a decent comprehension of the topic and conveyed it in an energetic and involving manner. I would suggest them for any future training necessities.
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I am amidst the Prince2 Foundation/Practicioner weekend courses. The subject matter, materials and instruction methodology are great and bolster my studies exceptionally well. The coach (Omeesh) is brilliant and is great at making the course intuitive over the extensive learning time frames. On the off chance that I hope to proceed with any further studies I will positively consider the Knowledge Academy once more. Much obliged.
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I discovered a lot about myself in this period. I guess everyone should have such an experience. Good experience above all.
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- Master
- Guildford
- 1 Year
... will study modules covering the latest research on international intervention and post-conflict processes, uniquely co-taught by experienced practitioners alongside the Centre for International Intervention’s academic experts. Our International Intervention pathway also offers students the option of taking... Learn about: Relationship Counselling, Conflict Resolution, International Public Law...
... will study modules covering the latest research on international intervention and post-conflict processes, uniquely co-taught by experienced practitioners alongside the Centre for International Intervention’s academic experts. Our International Intervention pathway also offers students the option of taking... Learn about: Relationship Counselling, Conflict Resolution, International Public Law...
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I discovered a lot about myself in this period. I guess everyone should have such an experience. Good experience above all.
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I recommend Reception Academy to those who wish to join hospitality industry. Thank you Nathalie Deline because of his advise & teaching i got my dream job.
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Reception Academy is the best choice. I pay thanks to my coach Pierre (yalla!). I genuinely prescribe this course to the individuals who need to begin a profession into the hospitality industry
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I'm extremely happy that I join at the Reception Academy. I feel energizing searching forward for another profession. I thanks my mentor Ramin for his help and his polished methodology. I prescribe everyone the Reception Academy.
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- Short course
- City Of London
- Intermediate
- October
- 1 Day
... Anticipating Guest/Customer Needs Opportunities for Up-Selling as way of improving Guest / Customer Service Experience Conflict Resolution / Complaint Handling... Learn about: Hotel reception, Skills and Training, Hotel Receptionist...
... Anticipating Guest/Customer Needs Opportunities for Up-Selling as way of improving Guest / Customer Service Experience Conflict Resolution / Complaint Handling... Learn about: Hotel reception, Skills and Training, Hotel Receptionist...
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I recommend Reception Academy to those who wish to join hospitality industry. Thank you Nathalie Deline because of his advise & teaching i got my dream job.
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Reception Academy is the best choice. I pay thanks to my coach Pierre (yalla!). I genuinely prescribe this course to the individuals who need to begin a profession into the hospitality industry
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I'm extremely happy that I join at the Reception Academy. I feel energizing searching forward for another profession. I thanks my mentor Ramin for his help and his polished methodology. I prescribe everyone the Reception Academy.
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Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
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The trainer was very good.
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- Course
- Inhouse
- Different dates available
- 2 Days
... to respond to complaints, difficult calls and defuse conflict ❖ how to maintain a positive mindset in the face of negativity Outcomes Participants... Learn about: Customer Service, Customer Care, Community Nursing...
... to respond to complaints, difficult calls and defuse conflict ❖ how to maintain a positive mindset in the face of negativity Outcomes Participants... Learn about: Customer Service, Customer Care, Community Nursing...
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Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
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The trainer was very good.
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I've taken a number of different courses with Global Management and they've been very useful for my career. Learning these courses is entertaining as well as interesting and easy. A great value for money!
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- Course
- Online
- Beginner
- Different dates available
- 100h - 6 Months
...4 Steps to Team Building Unit 6: Setting Goals for your Team Unit 7: The Storming Stage Unit 8: The Norming Stage Unit 9: The Performing Stage Unit... Learn about: Team Training, Managing Conflict, Team Leadership...
...4 Steps to Team Building Unit 6: Setting Goals for your Team Unit 7: The Storming Stage Unit 8: The Norming Stage Unit 9: The Performing Stage Unit... Learn about: Team Training, Managing Conflict, Team Leadership...
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I've taken a number of different courses with Global Management and they've been very useful for my career. Learning these courses is entertaining as well as interesting and easy. A great value for money!
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The online course was very helpful and gave me extra accreditation towards my job role
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- Short course
- Online
- Beginner
- Different dates available
...The assessment can be re-taken as many times as the learner requires at no extra cost. We must advise that the questions do change each... Learn about: Improve Communication, Effective Communication, Record Keeping...
...The assessment can be re-taken as many times as the learner requires at no extra cost. We must advise that the questions do change each... Learn about: Improve Communication, Effective Communication, Record Keeping...
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The online course was very helpful and gave me extra accreditation towards my job role
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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- Course
- Online
- Beginner
- Different dates available
...language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Decision Making, Customer Service, Hotel reception...
...language skills when communicating. All our courses are designed and created by professionals bearing in mind that learning should be interesting... Learn about: Decision Making, Customer Service, Hotel reception...
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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- Course
- Inhouse
- Different dates available
- 2 Days
...In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills... Learn about: Problem Solving, Decision Making, Influencing Skills...
...In this highly practical and enjoyable training course you will learn the practices and techniques to refine your powers of persuasion and selling skills... Learn about: Problem Solving, Decision Making, Influencing Skills...
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Dancing lion have delivered a number of quite challenging projects over the years for both international and UK based clients. I have found them to have wealth of management and sales experience and to be tenacious, committed and focused on the end outcome. The trainer is helpful and has a positive attitude. Overall great to work with!
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For me this course was perfect. I had an amazing experience and the delivery and price were excellent. Highly recommended.
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- Short course
- Online
- Beginner
- Different dates available
- 20h
...a Change Team Managing Communications Monitoring Progress and Achievements Overcoming Resistance to Change Making Change Stick Managing Yourself and Coping... Learn about: Change Management, Managing Communications, Change Readiness Auditing...
...a Change Team Managing Communications Monitoring Progress and Achievements Overcoming Resistance to Change Making Change Stick Managing Yourself and Coping... Learn about: Change Management, Managing Communications, Change Readiness Auditing...
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For me this course was perfect. I had an amazing experience and the delivery and price were excellent. Highly recommended.
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Such an awesome help with the ideal course, certainly would be my first decision of a suggestion for anybody needing home learning instruction
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- Vocational qualification
- Online
- Different dates available
- 350h - 12 Months
...destination management company Key competencies of a destination management company The itinerary Module 2: Introduction to the Event Planning Process... Learn about: Project Proposal, Project Management, Decision Making...
...destination management company Key competencies of a destination management company The itinerary Module 2: Introduction to the Event Planning Process... Learn about: Project Proposal, Project Management, Decision Making...
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Such an awesome help with the ideal course, certainly would be my first decision of a suggestion for anybody needing home learning instruction
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I would like to thank everyone at the International Career Institute, for their support throughout my studies. I took the Frontline Management course and I found the course very relevant. I definitely think that this course has certainly broadened my ability to improve my performance in my current position, which is actualy what I was looking for when I first enrolled in. Thank you! Would recommend to my colleagues and friends!
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I wasn’t able to leave my full time job to study so distance learning suited me best. I was able to set my own timetable and submit assessments around my own commitments. Had it not been for the flexible nature of the course I would not been able complete my studies!
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
...apply risk management processes 10 Manage projects 11 Facilitate and capitalise on change and innovation... Learn about: Conflict Resolution, Communication Skills, Operational Plan...
...apply risk management processes 10 Manage projects 11 Facilitate and capitalise on change and innovation... Learn about: Conflict Resolution, Communication Skills, Operational Plan...
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I would like to thank everyone at the International Career Institute, for their support throughout my studies. I took the Frontline Management course and I found the course very relevant. I definitely think that this course has certainly broadened my ability to improve my performance in my current position, which is actualy what I was looking for when I first enrolled in. Thank you! Would recommend to my colleagues and friends!
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I wasn’t able to leave my full time job to study so distance learning suited me best. I was able to set my own timetable and submit assessments around my own commitments. Had it not been for the flexible nature of the course I would not been able complete my studies!
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Great trainer and consultant!
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- Course
- Inhouse
- Different dates available
- 2 Days
...This course is designed to help individuals prioritise and achieve their most important goals in the time they have available. It provides a valuable opportunity... Learn about: Conflict Resolution, Decision Making, Organizational Skills...
...This course is designed to help individuals prioritise and achieve their most important goals in the time they have available. It provides a valuable opportunity... Learn about: Conflict Resolution, Decision Making, Organizational Skills...
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Great trainer and consultant!
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Firstly, we were dealt with in a very professional manor from start to finish. Secondly, the course was everything I expect and then some, very detailed and informative but presented in a way that those who are not so tech savvy can still use it.
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- Short course
- Online
- Beginner
- Different dates available
...This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint. The objective of this course is... Learn about: Verbal Communication, Influencing Skills, Handling Complaints...
...This course will show the user how to identify a complaint then investigate, resolve and respond to that complaint. The objective of this course is... Learn about: Verbal Communication, Influencing Skills, Handling Complaints...
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Firstly, we were dealt with in a very professional manor from start to finish. Secondly, the course was everything I expect and then some, very detailed and informative but presented in a way that those who are not so tech savvy can still use it.
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- Course
- Online
- Different dates available
- 4h
...What are the cost objects? What other costs are involved? What about product and customer profitability? How do I use process and process improvement?... Learn about: IT Management, Financial Planning, Activity Based Management...
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Wonderful
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I found the course to be very informative and the tutor shared his personal experiences which was very relevant considering I was requesting answers to very detailed questions regarding industry practices and procedures. The course notes were very helpful and I intend to study them again as a refresher.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 24 Weeks
...3 Lifestyle organization 4 The coaching processes 5 Coaching skills 6 Coaching delivery 7 Coaching and psychology 8 Meeting coaching objectives 9 Objectives... Learn about: Conflict Resolution, Gain Confidence, Lifestyle organization...
...3 Lifestyle organization 4 The coaching processes 5 Coaching skills 6 Coaching delivery 7 Coaching and psychology 8 Meeting coaching objectives 9 Objectives... Learn about: Conflict Resolution, Gain Confidence, Lifestyle organization...
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Wonderful
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I found the course to be very informative and the tutor shared his personal experiences which was very relevant considering I was requesting answers to very detailed questions regarding industry practices and procedures. The course notes were very helpful and I intend to study them again as a refresher.
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Course
- Inhouse
- Different dates available
- 2 Days
...to track measurable progress ❖ agree the ground rules for call sampling – so that everyone is working in the same way ❖ set out who should listen to the call samples – frequency... Learn about: Time management, Counselling Psychology, Conflict Resolution...
...to track measurable progress ❖ agree the ground rules for call sampling – so that everyone is working in the same way ❖ set out who should listen to the call samples – frequency... Learn about: Time management, Counselling Psychology, Conflict Resolution...
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I learned how to coach and overcome barriers. I can’t wait to get started!
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Dealing with the instructors because he was very prompt in correcting the SAPS.
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1-Can manage my own time
2-cost effective learning system
3-can pay by installment
4-good advice on continuous learning step (example-what next step after this course)
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- Vocational qualification
- Online
- Different dates available
- 1 Year
... 7: Trades Union and Industrial Conflict In this module, we examine the following areas: What exactly do we mean by the term "trade union"... Learn about: Conflict Resolution, Human Resources, HR organisational development...
... 7: Trades Union and Industrial Conflict In this module, we examine the following areas: What exactly do we mean by the term "trade union"... Learn about: Conflict Resolution, Human Resources, HR organisational development...
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Dealing with the instructors because he was very prompt in correcting the SAPS.
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1-Can manage my own time
2-cost effective learning system
3-can pay by installment
4-good advice on continuous learning step (example-what next step after this course)
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- Course
- Online
- Different dates available
... through all you need to know in order to improve your communication skills and conflict resolution skills. During our time together you will learn about verbal communication, how to resolve conflicts, how to manage conflicts and how to communicate effectively.After you have enrolled to the course... Learn about: Conflict Resolution, Communication Training, Communication Skills...
- Course
- Online
- Different dates available
... will be able to: Define requirements for required work. Set the expectations for your staff. Establish SMART goals for yourself. Help your staff set SMART goals. Learn to delegate appropriately. Provide effective feedback to your staff. Utilise effective time management techniques. Perform effective conflict... Learn about: Conflict Resolution, IT Management, Team Training...