Courageous Conversations
Short course
In Manchester
Description
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Type
Short course
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Level
Intermediate
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Location
Manchester
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Class hours
6h
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Duration
1 Day
You will leave this day not only with a range of practical skills and tools, but also with a clear action plan for your next courageous conversation with key team members. If every one of your team members is consistently delivering outstanding results, you may not need this course. But if, like most managers, you see opportunities to improve team performance, this course will equip you with the thinking time and the skills you need to make that happen. Suitable for: Anyone managing a team, or with responsibility for improving performance.
Facilities
Location
Start date
Start date
About this course
You will improve your ability to manage the performance of others. You will learn proven, easy methods for conducting conversations that motivate people and help them change.
Managers at any level
This would benefit managers at all levels
Reviews
Subjects
- Performance Management
- Team Performance
- Delegating Skills
- Management
- Supervisor
- Team Motivation
- Team management
- Team Development
- Giving feedback
- Setting Objectives
Teachers and trainers (1)
Larry Reynolds
21st Century Leader
Larry Reynolds is managing partner of 21st Century Leader, a specialist change consultancy. He has developed the skills of change leaders in both the private and public sector – recently clients include the Co-operative Group, Sheffield Hallam University and Hampshire County Council. Larry leads a number of courses for The Hub Events and is extremely popular.
Course programme
As resources are squeezed, and change continues, it becomes even more important to get the very best out of the people you manage. Traditional approaches to performance management are too formal, too infrequent and often fail to tackle the real issues. This is about a new approach to performance management – courageous conversations.
On this challenging and interactive one day programme you will learn:
- Why courageous conversations are needed
- How to give feedback in a way that delivers the message and enhances the relationship
- How to set challenging goals
- How to be honest with yourself about your team's performance
- How to tackle underperformers in a way that produces measurable change
- Why you need to spend as much time with high performers as with those in the middle and bottom of the performance range
- How to motivate people and the surprising truth about when to use internal motivation and when to use external
- How to develop people – your role as a teacher, mentor and coach
- Above all, how to be authentic in your dealings with your team
Courageous Conversations