CPD Courses

...After completing this course learners will be able to: Understand the basic aspects of financial planning and the role of budgeting Explain various types... Learn about: Financial Training, Budgets Planning, Budget Planning for Businesses...

...If the issue is handled strategically, the customer’s opinion of the brand may be even higher than it was to begin with. After all, it’s not until things... Learn about: Customer Service, Customer Service technique, Customer Service Skills...

...or recent recruits to banking and financial organisations Operations and support staff Finance and accounting staff Dealers and Traders Description The Key Reports Objectives... Learn about: Financial Reports, Cash Flow, Financial Report...

...The world of finance is quite wide-ranging, and investment is an important element. Making the right investment at the right time lowers the financial risks for an organisation... Learn about: Online Investments, Online Investment Methods, Online Investment...

...study materials The benefit of applying for NUS extra Discount Card. Course Material All course materials are included in the course price. All your study... Learn about: Customer perspective balanced scorecard, Balanced scorecard accounting, Strategic Planning course...

...We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study... Learn about: Wedding Planner Course, Wedding Planner Courses, Planned Communication...

...to discuss the feedback. Tutor Support When you enrol on a course with CPD Courses you are allocated your personal tutor. Tutor’s help and support will... Learn about: Relations with institutions, Relationship Building, Relationship Counselling...

...The key to mastering telephone communication lies in acknowledging its unique characteristics and limitations. Telephones and similar remote communication... Learn about: Telephone services coordination, Communication Training, Telephone answering...

...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Available to students... Learn about: Business Communications, Business Communications Courses, Communications for Small Business Owners...

...Project Management Training (Advanced Diploma). Learn Project Management — anytime, anywhere. Project Management Diploma is an online course that offers... Learn about: Resource Management, Time management, IT Project Management...

...designers has never been higher – this interior design course could be your ticket to the career of your dreams. No prior experience is required... Learn about: Interior Design, Interior Decorator, Interior Room Design...

...location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration... Learn about: Stress and Anxiety, Team Training, Management skills...

...papers Additional Supporting Material Useful Links Course assessment You will be continually assessed throughout the course. Your assignment will be marked... Learn about: Issues Management, HR skills, Diversity Awareness...

...environment that encourages people to go beyond their best. Supervisors must also learn how to give feedback, both positive and negative, on a regular... Learn about: Performance Appraisal, Performance Management, Management of Risk...

...24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's registered awarding... Learn about: Developing a Marketing Plan, Executive Presentation, Developing a Communication Strategy...

...Learning Outcomes On successful completion of this course the learner will be able to; Discuss overview of key customer service elements Investigate... Learn about: Customer Care Skills, Service Excellence Management, Customer Service Skills...

...Interpretation Active Listening Skills Responding to Feelings Reading Cues Demonstration Cues Tips for Becoming a Better Listener Body Language Gestures... Learn about: Communication skill, Communication design, Communication style...

...Sample Codes of Ethics Building a Strong Customer Care Team Developing and Maintaining Relationships Training Employees for Success Leadership Essentials... Learn about: Business Finance, Business Planing, Business Ethics...

...loyal, healthy workforce Course Syllabus This course consists of the following units: Unit 1 – Safety in the Work Place - An Introduction Unit 2 – Identifying... Learn about: The Workplace safety, Workplace Skills, Health and safety in the workplace...

...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Course assessment... Learn about: Customer Service, Customer Relationship Management, Customers care...