Credit Control
Short course
In Birmingham
Description
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Type
Short course
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Methodology
Inhouse
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Location
Birmingham
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Class hours
6h
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Duration
1 Day
Are you interested in learning about how credit works? Receive in-depth training with this course from Stand&Deliver. The field of credit control and collections is comprehensively covered in a day long, interactive workshop. Participants in this program will undertake relevant practical exercises to reinforce their learning.
Through expert tuition, participants will quickly come to understand and use the processes and procedures required for effective credit control. Some of the topics which will be covered the critical stages in credit control, business and customers' rights, dealing with disputed debt, and reducing debt/increasing cash flow. The knowledge that participants gain make it such that this course could repay its cost many times over. This program is suitable for people in many different roles such as Sole Traders, Owner Managers, Credit Controllers, Office Managers, and other key staff who need to increase their knowledge and know-how as applied to proactive cash collection and bad debt reduction procedures.
Important information
Documents
- Credit Control v1.pdf
Facilities
Location
Start date
Start date
About this course
Through this course participants will gain knowledge and skills regarding the processes and procedures required for effective credit control bringing about improved cash flow and reducing debtors.
this course is suitable for sole traders, owner managers, credit controllers, office/practice managers and those needing to increase understanding of proactive cash collection procedures and bad debt reduction.
No specific requirements.
Our courses are run by trainers who are specialists in their subject area. Courses can be run in-house bespoke to your business needs.
On receiving your request for more information we will send you all the course details and how to book a place/s
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 16 years
Subjects
- Credit
- Cash Flow
- Credit Ratings
- References
- Credit Cycle
- Credit Control
- Debt Management
- Insolvency
- Cash Collection Techniques
- Credit Policy
- Disputed Debt
- Customer Service
- Handling Excuses
- Applicable Law
- Accounting
- Accounts
- Accounting terms
- Accountancy
- Money Management
- Credit Tax
Teachers and trainers (1)
Brian Hopkins
Finance Trainer
Course programme
Curriculum
This workshop will enable participants to:
- Calculate the cost of credit to the company - What is working capital?
- The Credit Cycle and the stages of Credit Control
- Terms and Conditions - is your Credit Policy effective?
- Credit Ratings and References
- Plan cash collection targets by formulation of a credit control action plan
-Use cash collection techniques - verbal and written
-Deal with aggressive customers and handle predictable excuses
- Identify insolvency signposts and take action where appropriate
- Use County Court and High Court procedures when necessary
Credit Control