Credit Control

Short course

In Birmingham

£ 400 + VAT

Description

  • Type

    Short course

  • Methodology

    Inhouse

  • Location

    Birmingham

  • Class hours

    6h

  • Duration

    1 Day

Superb Credit Control and Debt Collection Course

Are you interested in learning about how credit works? Receive in-depth training with this course from Stand&Deliver. The field of credit control and collections is comprehensively covered in a day long, interactive workshop. Participants in this program will undertake relevant practical exercises to reinforce their learning.

Through expert tuition, participants will quickly come to understand and use the processes and procedures required for effective credit control. Some of the topics which will be covered the critical stages in credit control, business and customers' rights, dealing with disputed debt, and reducing debt/increasing cash flow. The knowledge that participants gain make it such that this course could repay its cost many times over. This program is suitable for people in many different roles such as Sole Traders, Owner Managers, Credit Controllers, Office Managers, and other key staff who need to increase their knowledge and know-how as applied to proactive cash collection and bad debt reduction procedures.

Important information

Documents

  • Credit Control v1.pdf

Facilities

Location

Start date

Birmingham (West Midlands)
See map
43 Temple Row, B2 5LS

Start date

Different dates availableEnrolment now closed

About this course

Through this course participants will gain knowledge and skills regarding the processes and procedures required for effective credit control bringing about improved cash flow and reducing debtors.

this course is suitable for sole traders, owner managers, credit controllers, office/practice managers and those needing to increase understanding of proactive cash collection procedures and bad debt reduction.

No specific requirements.

Our courses are run by trainers who are specialists in their subject area. Courses can be run in-house bespoke to your business needs.

On receiving your request for more information we will send you all the course details and how to book a place/s

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Reviews

This centre's achievements

2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 16 years

Subjects

  • Credit
  • Cash Flow
  • Credit Ratings
  • References
  • Credit Cycle
  • Credit Control
  • Debt Management
  • Insolvency
  • Cash Collection Techniques
  • Credit Policy
  • Disputed Debt
  • Customer Service
  • Handling Excuses
  • Applicable Law
  • Accounting
  • Accounts
  • Accounting terms
  • Accountancy
  • Money Management
  • Credit Tax

Teachers and trainers (1)

Brian Hopkins

Brian Hopkins

Finance Trainer

Course programme

Curriculum

This workshop will enable participants to:

  • Calculate the cost of credit to the company - What is working capital?
  • The Credit Cycle and the stages of Credit Control
  • Terms and Conditions - is your Credit Policy effective?
  • Credit Ratings and References
  • Plan cash collection targets by formulation of a credit control action plan
    -Use cash collection techniques - verbal and written
    -Deal with aggressive customers and handle predictable excuses
  • Identify insolvency signposts and take action where appropriate
  • Use County Court and High Court procedures when necessary

Credit Control

£ 400 + VAT