Credit Control courses Sandbach

...Making the credit decision. Part Four - Effective Collecting The Telephone Call Probing, open and closed questions. Active and passive listening...

...calculations and definitions. Aged Debt. Goals, targets and priorities. Monitoring personal/team performance and effectiveness. Measuring/calculating cash and cash flows...

...Reasons for non payment a) Excuses - Dealing with excuses. b) Reasons - Handling queries and issues. Part Four - Communication Relationships with your customers...

...Plus Exercises and Workshops. The Role of the AP Controller Recognising the importance of Accounts Payable. Role and key responsibilities - how what you do makes a difference...

...default procedure - defended actions. Winding up Petitions - Bankruptcy - Liquidations - Administration Orders Types of company - the legal trading entity...

...in accounts payable for up to one year. Course content Introduction to AP: an overview of your role in the Finance department, month end, year...

...(Bought Ledger) clerks with a minimum of one years' experience, new Purchase Ledger Supervisors and new Accounts Assistants. Course content Working with the auditors...

...cash is fact. Working capital and the cash flow cycle. Liquidity ratios: the current ratio and quick ratio. Debt v equity - the cost of funding and the impact on cash...