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CRM Courses
- Short course
- Online
- Beginner
- 10h
... relationships, effective strategies for nurturing strong business relationships and the primary goals of customer relationship management (CRM). Learn how customer satisfaction and loyalty are directly linked with the overall performance of the business as a whole... Learn about: Customer Service, Customer Care, Customer satisfaction...
- Training
- Online
- Beginner
- 10h
... customer life cycles, review a breakdown of the effective CRM plan and learn how to evaluate existing CRM standards... Learn about: Customer Relationship Management, Communication skill, Customer Management...
- Course
- Online
- Beginner
- 10h
...Objectives After the completion of this course learners will be able to: The terms and benefits of CRM on a company’s bottom line Describe how CRM... Learn about: Customer Manager, Relationship Building, Customer Relationship Management...
- Course
- Online
- Beginner
- 10h
... along with the primary stages of the CRM value chain.# You will explore the SWOT analysis and learn about repeat business... Learn about: Customer Retention Strategy, Value chain, Customer Retention...
- Course
- Tattenhall
- Intermediate
- 5 Days
...The course covers all aspects of current CRM training in the context of the cabin environment with relevant references to, and examination of human factor related aviation incidents and accidents. Suitable for: Cabin Crew CRM Instructors who will be involved in Cabin Crew CRM training to... Learn about: Feedback skills, Aviation Training, Assessment criteria...
- Course
- Madrid (Spain)
... • Digital Marketing Manager • Social Media Specialist • Marketing Analyst • Content Strategist • CRM Executive Duración y Horario octubre 2017 - junio 2018... Learn about: Digital Marketing, Marketing manager, Social Media...
- Course
- Online
...By the end of this course the learner will be able to: Define customer relationship management (CRM) Recognize the purpose CRM systems serve... Learn about: IT Management, Customer Service, Customer Relationship Management...
- Course
- Online
... management and providing you with the knowledge and skills you need to implement this solution into your workplace. Learn what CRM is and why... Learn about: Customer Relationship Management, Customer relationship, Management Planning...
- Course
- Online
- Intermediate
- 30h
... Digital Research Sales Enablement CRM Social Content Digital Sales Messaging Engagement Social Account Management Digital Sales Leadership Integration... Learn about: Integration & Strategy, Social Content, Digital Selling...
- Course
- Online
... Relationship Banking Structures The CRM Function Report lines The role of Regional & Area functions Discretionary powers Oversight & supervision Case Study... Learn about: Financial Training, Corporate Banking, Investment Banking...
- Course
- Online
... Engine Pattern detection Rule/Scenario discovery –failure, fraud, optimization Root cause discovery Sentiment analysis CRM analytic Network analytic Text... Learn about: Communication Training, Network Training, Data Collection...