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...business ideas and health & safety Topics 1.1 Understanding the Salon Management Role and Responsibilities 1.2 Starting your own Salon or working as... Learn about: Financial Training, IT Management, Customer satisfaction...
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- Beginner
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- 14h
...Management Customer Relationship Management What CRM Is and Who It Serves Checklist for Success Requirement Driven Product Selection Considerations... Learn about: Customer Retention, Customer relationship, Customer Needs...
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- Online
- Intermediate
- 10h - 1 Year
...The Diploma in Customer Relationship Management (CRM) is designed to help learners build strong customer-focused skills that support business growth, loyalty, and repeat sales. This programme introduces key CRM principles, customer retention strategies, communication techniques, and practical tools... Learn about: Sales Training, Service Management, Customer Relationship Management...
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