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Customer Care courses Bognor Regis
- Course
- Bognor Regis
- Different dates available
...Proposed Learner Outcomes - The worker must be able to Identify their customers are both internally and externally • Identify who they rely on and who... Learn about: Customer Care, Quality Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 260h
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Service Operations, Customer Retention, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
...What annoys us and what delights us? 10:00 – 10:30 Best practice. The golden rules to writing an outstanding email. 10:30 – 11:00 Verbal communication skills... Learn about: Excellent customer experience, Customer service levels, Customer Service...
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