-
All
-
Online
-
Filters
Customer Care courses Bognor Regis
- Course
- Bognor Regis
- Different dates available
...Proposed Learner Outcomes - The worker must be able to Identify their customers are both internally and externally • Identify who they rely on and who... Learn about: Customer Care, Quality Training...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 260h
... course teaches essential elements of customer service and explains how these can be implemented for the success of a business. The course also covers dealing with difficult situations, the importance/value of customer feedback and how to handle complaints in an effective and beneficial manner. Key topics include... Learn about: Customer Retention, Service level management, Service Management...
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you