-
All
-
Online
-
Filters
Customer Care courses Edinburgh
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Manager, Customer relationship, Customer Service...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...10:30 - 11:15 What do we Need to Know Before Making Contact and Developing Questions 11:15 - 11:30 Coffee Break 11:30 - 12:15 Objection Handling 12:15... Learn about: Developing Questions, Role Plays, Contact and Developing...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- Short course
- Online
- Intermediate
- Different dates available
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Care...
- Course
- Online
- Intermediate
- October
- 2h
...your present and potential customers. Excellent Customer Service Post Lockdown - 2 Hour Virtual Training Masterclass - Benefits Learn new ways to wow... Learn about: Develop customer service, Excellent Customer Care, Excellent Customer...