-
All
-
Online
-
Filters
Customer Care courses Midlothian/Edinburghshire
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Care, Customer satisfaction, Customer Manager...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer Care, Developing Questions, Contact and Developing...
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Care Skills, Customer Manager, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 125h
...Customer Relationship Management Course is suitable for anyone interested to enhance their knowledge and skills in Customer Relationship Management . It is specially relevant to those who deal with customers in any capacity whether internally or externally within an organisations. People working... Learn about: Relationship Building, Relationship Marketing, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
...Timetable 09:00 – 9:30 Welcome and coffee. Objectives of the course and Speed-Breaking exercise. 09:30 – 10:00 The advantages, issues and skills sets required to write emails... Learn about: Customer Service, Customer Experience, Service levels...