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Customer Management courses Brentwood
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- Brentwoodand11 other venues
- Basingstoke, Birmingham, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Oxford, London ...
- 1 Day
...To illustrate the Qualities and Key Skills required. To show how to develop and maintain a Positive Attitude. To show how to use the telephone effectively...
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...customer service policy promote consistency in how customers are treated and keep customers happy. Course Curriculum Level 2 Certificate in Customer Service... Learn about: Customer Service, Panel furniture, Message List...
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...(Developing Relationships with the Five Types of Group Decision Makers) 14:40 - 15:00 Planning and Control (Using the SOSTT +4Ms effectively)... Learn about: Marketing Communications, Relationship Marketing, Theories of Marketing...
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