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Customer Management Courses Glasgow City
- NVQ
- Cumbernauld
...Retail Practice or Travel. Career Opportunities: The programme offers the opportunity to further develop job skills for positions involving Customer Care responsibilities...
- Course
- Glasgow
- Different dates available
...excellenceDeliver a service excellence projectMonitor and assess the effectiveness of the planMaintain service excellence in your organisation Training... Learn about: Quality Training, Skills and Training, Customer Service...
- Course
- Glasgow
- Different dates available
...identify your needs and the support required in order to progress within a customer service role. When you have completed this unit you should know and understand... Learn about: Customer Service, Confidence Training...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...11:15 - 12:00 Competitive Knowledge - Presentations (Working coffee break - Each group will be assigned two competitive brands and will be given press releases and advertisements... Learn about: Communication Training, Sales Training...
- Course
- Online
- Beginner
- Different dates available
- 125h
...communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course... Learn about: Customer Service Skills, Customer Retention, Customer Manager...
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