Customer Service

Seleta Consultancy and Training  

Course

In London

Price on request

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Description

  • Type

    Course

  • Location

    London

  • Duration

    2 Days

Course covers all the elements of a good customer service operative. Suitable for: Those employees working in customer service

Facilities

Location

Start date

London
See map
1 Meadowcourt House Meadowcourt Road, SE3 9DU

Start date

On request

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Course programme

Description

This course sets out to inform and update those individuals who as part of their job responsibility is to deal with customer service and deliver a reliable and positive service.

Programme

  • Positive impression of yourself and your organisation
  • Reliable customer service
  • Develop customer relationships
  • Resolve customer service problems
  • Provide customer support
  • Promote additional products and services
  • Process customer information.

See related categories

Customer Service

Price on request

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