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Customer care level 3 courses
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... policies in an organisation * finding ways to measure customer satisfaction and improve services * managing a team of customer service staff Types of Customer Service Managers Roles vary widely and job titles in customer service management include: * corporate services manager * customer care manager... Learn about: Customer Care, Customer Service, Service Excellence...
... policies in an organisation * finding ways to measure customer satisfaction and improve services * managing a team of customer service staff Types of Customer Service Managers Roles vary widely and job titles in customer service management include: * corporate services manager * customer care manager... Learn about: Customer Care, Customer Service, Service Excellence...
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I thoroughly enjoyed studying History. The course was very flexible and fitted in around my own schedule. My tutor was also most helpful with guidance and feedback, responding in a very quick time.
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I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
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- Vocational qualification
- Distance Learning
- Different dates available
- 5 Days
...holistic treatment based on the reflex points on the hands and soles, tops and sides of the feet... Learn about: Communication Skills, Beauty Treatment, Massage Therapy...
...holistic treatment based on the reflex points on the hands and soles, tops and sides of the feet... Learn about: Communication Skills, Beauty Treatment, Massage Therapy...
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I was very pleased and satisfied with the tutors professionalism and teaching methods. Very thorough and clear.
Very friendly and hospitable and would recommended others to definitely enrol on a course!
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- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
... examination of the role, qualities and skills of an accomplished facilitator. A breakdown of the 3 fundamentals of facilitation: task, process and people... Learn about: Sales Training, Customer Service, Customer satisfaction...
- Course
- Online
- Beginner
- Different dates available
... the first point of contact in a business so it is of vital importance that they make the right impression. This customer service course will help you develop your customer service skills following which you will develop deeper understanding of your customer's needs. The course aims to develop learner's... Learn about: Customer Care, Service outsourcing sales, Customer Service...
- Course
- Distance Learning
- Advanced
- December
... Service Diploma provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service, along with how to consistently meet customers’ expectations and the potential consequences of poor customer service. Study... Learn about: Customer Management, Quality Training, Customer Manager...
- Course
- Online
- Different dates available
... the extra mile to provide excellent customer service Learning Outcomes: The benefits of excellent customer service Deliver excellent customer service Handle complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features... Learn about: Customer Service, Management Planning, Managing Risk...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...Good customer service is key to brand loyalty, and understanding what your customers want is crucial to delivering an excellent service. In this Customer Service Basic Video Course , you will gain the essential skills needed to become a successful customer service assistant and keep your customers... Learn about: Customer In Person, Customer Care, Customer Relationships...
- Course
- Online
- Different dates available
...If you want to learn to manage your office environment like a boss and ensure that your company performs at optimum level, you should join this Level 3 Diploma in Office Administration. This Level 3 Diploma in Office Administration is designed to equip you with higher-level knowledge and skills... Learn about: Office IT, Ms Office, Verbal Communication Skills...
- Course
- Online
- Intermediate
- Different dates available
... one department to another department. To run the administrative department smooth and effective, you need to know several issues related to administration. The bundle course provides six fundamental courses such as (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5)... Learn about: Customer Service, Personal Assistant, Business Writing...
- Short course
- Online
- Beginner
- Different dates available
- 5 Days
... companies that recruit interested parties to come and work for them, already have a busy supply of customers calling them and you will be paid a good hourly rate to work from home and take the calls from their clients In order to do this job and apply to work for psychic telephone companies you need entry... Learn about: Counselling Psychology, Angel cards, Social Networking...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
... from highly qualified and experienced professionals. The retail pharmacy is a vital health counseling center in which graduates play an important role. The course helps you access a respected profession that continues to grow day by day. If you are proud of your great ability for customer satisfaction... Learn about: Diet food, Customer Service Skills, Customer Care...
... from highly qualified and experienced professionals. The retail pharmacy is a vital health counseling center in which graduates play an important role. The course helps you access a respected profession that continues to grow day by day. If you are proud of your great ability for customer satisfaction... Learn about: Diet food, Customer Service Skills, Customer Care...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Distance Learning
- Different dates available
- 12 Months
... forecasting, budgets can be set to help assessing business start-ups. Thought is given to where the money comes from and how to raise necessary funds. Module... Learn about: Financial Training, Cash Flow, Operations Management...
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
...Customer Service - Training course is ideal for the individuals seeking customer service or customer care training. The Customer Service course is specially beneficial to those who work in customer service roles and want to improve Customer Care skills or those who are looking to start a career... Learn about: Customer database, Customer care operatives, Customer Service Skills...
- Course
- Distance Learning
- Advanced
- January
... - Developing a Business or Product Idea Developing Your Product Idea Identifying Your Target Market and Customers Developing Your Value Proposition Developing... Learn about: Financial Training, Customer Care, Marketing Skills...
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
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Great course, the content was very useful for me. I highly recommend it!
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- Course
- Inhouse
- Different dates available
- 2 Days
... human anatomy physiology Step-by-step guide to massage movements and modifications Massage mediums Client care Contra-indications and contra-actions... Learn about: Beauty Tools, Customer satisfaction, Health & Beauty...
... human anatomy physiology Step-by-step guide to massage movements and modifications Massage mediums Client care Contra-indications and contra-actions... Learn about: Beauty Tools, Customer satisfaction, Health & Beauty...
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I have done lots of courses with this training provider and once again she has never fails to disappoint me with her knowledge, experience and most of all her warm friendly self. This course was fantastic and I have learnt so much about the body whilst doing this course. I really would recommend anyone to this lady who will go above and beyond to ensure that you are competent and confident enough to perform the subject you wish to learn.
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I found this course very interesting, and I learnt so much on the course the tutor was very good she gave me 121 training and booked in 3 clients and I carried out a full treatment with professional consultation.
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Great course, the content was very useful for me. I highly recommend it!
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- Vocational qualification
- Wigston
...ILEX Law - Client Care Skills (Level 3 - single unit) COURSE TITLE: ILEX Law - Client Care Skills (Level 3 - single unit) COURSE CODE: 1b923-09...
- Course
- London
- Different dates available
...This course will help you feel more confident when dealing with the public e.g. in a shop, café or at reception. You will practise greeting customers, understanding what they want and responding to their requests. You will learn the language for offering suggestions and giving advice, describing... Learn about: Customer Care...
- NVQ
- Online
- 1 Year
...Studying this course will give you an over view of customer service in a business environment alongside other business-related career subjects like finance, business structure and conflict management... Learn about: Customer Service, Functional skills, Customer Care...
- Course
- Leicester
...During this 10 week module, you will gain a better understanding of client care with key underpinning concepts, terms and processes. This unit may provide understanding towards units of the Legal Advice standards. Some of the law firms and legal attorneys choose traditional ways of conducting...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service Skills, Customer Care, Verbal Communication...
- NVQ
- Appleby-in-Westmorland
...To demonstrate that you are competent in performing a number of administrative tasks. Suitable for: Anybody who is currently working in or considering employment in a customer service environment within an industry...
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