Customer Service Skills Courses

... performance ensuring that the day is fast, focused and fun! At the end of the day each participant will have acquired further facilitation skills, learned how to prepare and execute a professional facilitated event and planned their next event back at work. This Advanced Facilitation Skills training... Learn about: Time management, Sales Training, Facilitation Skills...

..., this course supports professional development and helps build confidence in delivering consistent, high-quality customer service... Learn about: Customer relationship, Communication Training, Customer satisfaction...

... look at why customers make objections and how they can be most professionally handled. The group will share their own experiences and discuss... Learn about: Sales Techniques, Telephone answering, Customer Retention Strategy...