dancing lion training & consultancy

Course catalogue

Course subjects

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Reviews on dancing lion training & consultancy (39)

39
4.5 /5
100%

Reviews

Centre rating

Recommended

Management Training and Development

HR Manager

10/11/2016
What I would highlight: Everything was great – the content, the trainer and the conversation with fellow participants.
What could be improved: Nothing.
Course taken: November 2016
Would you recommend this course?: Yes

Quality Management Training

Quality manager

10/11/2016
What I would highlight: I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
What could be improved: Everything OK.
Course taken: November 2016
Would you recommend this course?: Yes

Operational Management Training

Contract Manager Parking

09/11/2016
What I would highlight: Very enjoyable and well presented. The trainer even provided additional useful information to the course content to help us achieve our objectives.
What could be improved: No negative aspects.
Course taken: November 2016
Would you recommend this course?: Yes

Culture Change Training

Process manager

30/10/2016
What I would highlight: The tutor was excellent, a very good style of course delivery.
What could be improved: Everything was positive.
Course taken: October 2016
Would you recommend this course?: Yes

Sales through service – intermediate sales skills

Anonymous

30/10/2016
What I would highlight: Dancing lion ran a successful sales strategies training day for my small business. The trainer had remarkable communication skills and the day proved extremely useful particularly in the areas of target-setting and understanding the psychology of sales. I would highly recommend dancing lion and would not hesitate to use this company again.
What could be improved: Everything OK.
Course taken: October 2016
Would you recommend this course?: Yes

Culture Change Training

Contact Centre Manager

28/10/2016
What I would highlight: I have worked with dancing lion on several projects mainly around change management. The trainer’s engagement with individuals to drive change was inspiring, especially amongst the most challenging people. The significant change in people's focus lead to a new culture and continuous improvement. I would definitely use dancing lion training again.
What could be improved: Nothing.
Course taken: October 2016
Would you recommend this course?: Yes

Sales through service – core sales skills

Anonymous

28/10/2016
What I would highlight: Gave me the building blocks to put together a sales pitch and the confidence to do it.
What could be improved: Nothing.
Course taken: October 2016
Would you recommend this course?: Yes

Coaching Skills Training

Communications coach

14/10/2016
What I would highlight: I learned how to coach and overcome barriers. I can’t wait to get started!
What could be improved: Nothing bad.
Course taken: October 2016
Would you recommend this course?: Yes

Core Customer Service and Communication Skills Training

Contact Centre Management

10/09/2016
What I would highlight: I used Dancing Lion Consultancy to provide training to my team. Motivation in our company was quite low at that moment due to a transfer. after those this course our team was different. They all performed really well and even were excited at work. This workshop looked at motivational techniques.
What could be improved: I saw the positive effects in my team, nothing negative.
Course taken: September 2016
Would you recommend this course?: Yes

Operational Management Training

Contract manager

09/09/2016
What I would highlight: The trainer let the flow of conversation develop. Although my company organised the course, it wasn't a chore to be here.
What could be improved: Nothing bad.
Course taken: September 2016
Would you recommend this course?: Yes

Call Centre and Helpdesk Training for Managers

Help Desk manager

10/08/2016
What I would highlight: The trainer was very well represented and knowledgable.
What could be improved: Everything OK.
Course taken: August 2016
Would you recommend this course?: Yes

Time Management Training

Company Director

10/08/2016
What I would highlight: Great trainer and consultant!
What could be improved: No negative aspects.
Course taken: August 2016
Would you recommend this course?: Yes

Core Customer Service and Communication Skills Training

Outsource Manager

10/08/2016
What I would highlight: The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
What could be improved: Everything OK.
Course taken: August 2016
Would you recommend this course?: Yes

Telephone sales training

Anonymous

02/08/2016
What I would highlight: This course went way beyond my expectations. I discovered not just how to sell over the phone but how to improve my communication in all sorts of other situations. Great!
What could be improved: No negative aspects.
Course taken: August 2016
Would you recommend this course?: Yes

Call Centre and Helpdesk Training for Managers

Call Centre manager

18/07/2016
What I would highlight: A very good course with many good ideas to take away.
What could be improved: Nothing.
Course taken: July 2016
Would you recommend this course?: Yes

Equality and Diversity Training

Workforce Development Manager

18/07/2016
What I would highlight: Dancing lion have the ability to translate the business need into a creative, informative and high quality training outcome that meets the need of the delegates and the business alike. We found that the dancing lion team were always ready to share ideas and explore new initiatives that complement the needs and culture of the organisation. First class delivery and real outcomes achieved, thank you.
What could be improved: Nothing.
Course taken: July 2016
Would you recommend this course?: Yes

Core Customer Service and Communication Skills Training

Quality Manager

18/07/2016
What I would highlight: Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
What could be improved: Nothing.
Course taken: July 2016
Would you recommend this course?: Yes

Call Centre and Help Desk Training for Agents, Csrs And Advisors

Training Manager

19/05/2016
What I would highlight: Dancing lion designed and delivered a fantastic cross-cultural training programme for our Indian contact centre clients. They were a delight to work with: professional, personable and reliable. The training was extremely well received by our Indian clients and really helped to bridge cross-cultural issues.
What could be improved: N/A.
Course taken: May 2016
Would you recommend this course?: Yes

Telephone Collections Training

Credit Service Association Client Manager

19/05/2016
What I would highlight: The Credit Services Associations expectations of our industry leading training practitioners is to deliver the best service at all times. Dancing lion training & consultancy exceeded our expectations. I would not hesitate to hire dancing lion’s services in the future and have them work on behalf of the Credit Services Association. In addition I would recommend their credentials to any of our clients and associates.
What could be improved: N/A.
Course taken: May 2016
Would you recommend this course?: Yes

Advanced Customer Service and Communication Skills Training

Call centre agent

10/05/2016
What I would highlight: The trainer was excellent, friendly, professional and managed the group well.
What could be improved: No negative aspects.
Course taken: May 2016
Would you recommend this course?: Yes
Reviews gathered by Emagister & iAgora

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Description

Dancing lion training & consultancy specialises in assisting organisations to achieve business results through developing their people. With a strong focus on call centre development, its strength is its ability to combine consultancy advice, training and practical implementation.

dancing lion training & consultancy