Decision Making

4.4 fantastic 41 opinions

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Important information

Typology Course
Methodology Online
Duration Flexible
Start Different dates available
  • Course
  • Online
  • Duration:
  • Start:
    Different dates available

How effective are you at processing information from your environment and using emotion to drive your decision making?

How rational and objective are you in solving problems?

Good decision making requiring a rational, thoughtful response underpinned with good emotional awareness is vital in the workplace. Leaders must evaluate all the facts when making decisions and understand the impact that their decisions will have on them, the business and other people.

Understand more about the role of emotions in decision making. Learn how to develop your emotional intelligence and use this skill at work.

The course helps you to

Understand the way that people make decisions using emotional information to solve problems
Discover how to get a better understanding of reality
Explore ways to resist or delay impulses and remain objective to avoid rash behaviours

How to develop more rational, thoughtful responses underpinned with good emotional awareness.


You are going to get some insights into how you view your decision-making and how others view your decision-making.

The project looks at assessing your decision-making from your perspective and asks you to compare this with how others view your decision-making. Use the information in this course to look at ways to improve your decision-making.


An understanding of how your view of reality impacts upon your subjectivity and your decisions
Insights about the lessons that you can gain from understanding problem solving better
An insight into how your impulses drive the decisions that you make


Course notes for each module
Assess your decision-making exercise
Practical activities to develop your decision-making capabilities
Discussion boards to interact and share your learning with others

Good decision-making means that you can grasp problems and mindfully devise effective solutions.

Facilities (1)
Where and when
Starts Location
Different dates available
Starts Different dates available

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Course rating
Centre rating

Reviews on this course

Berylla Gruber
4.5 14/07/2017
What I would highlight: Great business course. It has lots of information and activities for work.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
Brian Lennstrom
4.5 14/07/2017
What I would highlight: I define it as life-changing. Extremly useful, it went into a lot of detail about the physiological aspects of emotional intelligence. The class was very practical too. I look forward to seeing if there are additional courses by this group on Emotional Intelligence.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
Ana Claudia Lima
4.5 14/07/2017
What I would highlight: I totally enjoy this course as I am learning a lot about emotional intelligence.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
Gowtham bharatwaj
4.5 23/05/2017
What I would highlight: Highly recommended, it's a brilliant course.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
Sten Sworld
4.5 29/03/2017
What I would highlight: The topic was new to me and I am finding the content very engaging. One also gets to learn and use tools for solving problems through emotional intelligence. Overall, a really interesting course.
What could be improved: .
Would you recommend this course?: Yes
Did this opinion help you? Yes (0)
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Reviews gathered by Emagister & iAgora

Achievements for this centre


How do you get the CUM LAUDE seal?

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 9 years

What you'll learn on the course

Emotional Intelligence
Decision Making
Teamwork Skills
Team Dynamics
Social Skills
Team Leader
Problem Solving

Teachers and trainers (1)

Robin Hills
Robin Hills
Director of Ei4Change

Robin Hills has over 30 years’ business and commercial experience working with the NHS and a wide range of small and large organisations. Robin has an interest in the practical application of emotional intelligence and in improving performance through personality and behavioural assessment. Robin is qualified to use a wide range of psychometric instruments, including Thomas DISC and Myers Briggs Type Indicator. His work involves helping managers and leaders within organisations to develop their business performance through increased self awareness and understanding of others.

Course programme

Course Programme

About this Decision Making Course

  • About this Decision Making Course FREE

Assess your Decision Making

  • Decision Making and the EQ-i 2.0 FREE
  • Assess your Decision Making (exercise)

Reality Testing

  • Reality Testing - Objectives FREE
  • Objectivity vs Subjectivity FREE
  • Sensory Input Channels FREE
  • What is Really Happening FREE
  • Types of Filters FREE
  • Values and Beliefs
  • Interpretations of Memory
  • Understanding your Reality
  • Observations of Behaviour and Reality
  • Reality Testing - Review
  • Reality Testing Course Notes

Exercise - Reality Testing

  • Reality Testing (exercise)

Reality Testing Discussion Forum

  • Reality Testing Discussion

Problem Solving

  • Problem Solving - Objectives
  • Types of Problem
  • Adaptability, Risk and Innovation
  • Stimulating and Destroying Creativity
  • Intuition
  • Steps to Problem Solving
  • Tips around Working with SCAMPER
  • Emotions and Decisions
  • Problem Solving - review
  • Problem Solving Course Notes

Exercise - Problem Solving

  • Problem Solving (exercise)

Problem Solving Discussion Forum

  • Problem Solving Discussion

Impulse Control

  • Impulse Control - Objectives
  • Defining Willpower
  • Developing your Impulse Control
  • Amygala Hijacking
  • Working with your Impulse Control
  • Impulse Control - Review
  • Impulse Control Course Notes

Exercise - Impulse Control

  • Impulse Control (exercise)

Impulse Control Discussion Forum

  • Impulse Control Discussion

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