Delegation

Delegation - Essential Skills

Presenter: Geoff Wood BSc (psychology) ACA – Managing Director pass training

4 Jun, 19 Nov 2008
Time 9.30-1.00

Location: 100a Chalk Farm Road, London NW1 8EH

Who should attend:
Anyone whose role involves delegating work to other staff.

What you can gain:
Skills to help you both delegate effectively and motivate your staff and get the best performance from them

Course content

• Delegation by Results or In Detail - which is best ?
  
  
  
• What and How to Delegate
  
  
  
• Techniques that avoid you having to check everything
  
  
  
• How to guide the delegation by appropriate use of questions
  
  
  
• When and when not to get involved in assisting
  
  
  
• What if Trust is an issue ?
  
  
  
• Avoiding staff giving the work back to you
  
  
  
• 3 different types of mistakes and how to react
  
  
  
• Motivation by giving responsibility
  
  
  
• Flexing the approach for senior professionals
  Participants have the opportunity to complete a Personal Workbook to record how techniques relate to them personally. Participants also receive a 1 page 'wallchart' summary of the topics covered.
  
  "Very practical & interesting"
  Vinita M., Arram Berlyn Gardner (Accountants)
  "The content of this course was excellent and very relevant to the work situation"
  Martin L., Numerica plc
  "Very Informative, hope to put into practise to make life easier"
  Ray C., Gotham Erskine
  "This was very useful in terms of communication and tact to delegate effectively"
  SS., Nyman Libson Paul
  "Very informative, very relevant, practical advice"
  Melanie N., Vantis plc – Wokingham (Accountants)
  
  "This was excellent. Covered all the issues/problems I was currently experiencing"
  Cheryl H., Adler Shine LLP
  "I learnt skills which I can apply in the work environment"
  C.C., Hazlems Fenton
  "Excellent - very interesting and helpful"
  L.R., Martin Greene Ravden
  
  This course is packed with practical tips.
  Videos and role plays will be used to maximise the learning