Dental Nurse Coordinating Role and Care Management

Coordinating Role and Care Management

This day is suitable for Dental Nurses involved in Implant Dentistry
Practice Managers who are involved in the Coordination of Implant Treatments

This course programme is designed with delegate participation in mind

Communication techniques
Coordinator role & responsibilities
Building relationships - patient and surgeon
Stages of consultation
First impressions
Verbal and non-verbal communication
Communication barriers
Patient Information Management System - set up and patient tracking
Practice promotion
Treatment plan uptake
Patient promotion packs
Administration support - letters, follow up, filing system
Appointment book management