Designing and Implementing Competency-Based Frameworks

Designing and Implementing Competency-Based Frameworks

1 Introduction
> What are competencies?
> What they are intended to do
> Why the competency approach is needed
– Case studies
– Reviewing existing approaches
– Benefits for all concerned
> Defining organisational competencies in line with business goals

2 Designing competency-based frameworks
> Job evaluation
> Sampling
> Job families
> Legal considerations

3 Converting the ‘what’ from job descriptions into the ‘how’ of competency frameworks
> Examining successful skills
> Attitudes
> Behaviours
> Aptitudes

4 Defining competency evidence
> Customising generic competencies with localised application
> Seeking measurable examples
> Agreeing organisation norms
> Reaching management standards and consensus

5 Putting competency frameworks to use
> Launching the project
> Securing employee buy-in
> Reviewing progress
> Automating the collection and measurement process

6 Integrating with other HR processes
> Recruiting
> Appraising
> Identifying potential
> Developing individuals
> Correcting performance

7 Assessing competence
> Observation and feedback
> 180º and 360º feedback

8 Competency evaluation for training needs analysis
> Analysing collective results
> Identifying current weaknesses and future potential competency gaps

9 Using competency evidence for organisational review and audit
> Reporting results
> Linking business goals and objectives to competency development