Discipline and Grievance Training Course
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Day
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Every business needs to have managers who are able to handle disciplinary issues in the workplace effectively, this Discipline and Grievance Training Course is essential learning.
Ensuring your people know what is expected of them and the rules within which they operate is key to getting the best results from your employees.
Successful businesses know that disciplinary procedures are an aid to effective management, enabling them to resolve issues quickly and cheaply rather than being used simply as a mechanism for imposing sanctions.
Achieving this focus and helping others in the workplace understand this perspective is very important.
It requires managers to have a good working knowledge of discipline and grievance procedures which is essential if potentially disruptive issues are to be resolved in the workplace rather than spilling over into a potentially costly employment tribunal.
Facilities
Location
Start date
Start date
About this course
The current outline for this discipline and grievance training course enables you to:
Describe the key features of their organisations process and policies on conduct, capability, discipline, grievances and appeals
List the key skills and qualities that a manager needs to employ when dealing with these issues
Explain the legal background to these issues, and the reasons why processes and policies need to be followed
Give effective and constructive feedback on performance and conduct, and deal with minor issues informally
List the key issues which managers need to consider while conducting the investigation into performance or discipline cases, to ensure that problems are investigated thoroughly and objectively
Deal effectively with problems and objections which they may experience when managing conduct or capability
Produce an action plan for transferring the learning from the course back into the workplace
Reviews
Subjects
- Discipline and Grievance
- Grievance
- Interactive
- Background
- Issues
- Exist
- Benefits
- Legislation
- Requirements
- Organisational
Course programme
During this interactive, linked and practical discipline and grievance training course, you will learn about:
- Scene Setting and background – Why formal policies on these issues exist, and the benefits of having them
- Overview of legislation on these issues, including legal requirements for following organisational policies and processes
- Skills and Qualities needed to manage these processes effectively, including a personal audit of own skills levels
- Resolving problems informally – when might this be appropriate, and how to give constructive, effective feedback to staff
- Conduct and Capability – The differences, and the processes used to manage each issue
- Managing Grievances and Appeals – Key Requirements of the Processes
- Conducting the Investigation Thoroughly and Impartially
- How to Ha
- Managing Performance Effectively – How to avoid accusations of Bullying
- Handle Objections or Rebuttals from staff
- Personal Action Planning Course Evaluation and Close
Discipline and Grievance Training Course
