Distance and online learning Management and Information Systems courses

...examinations which are also included. • MSP® Introduction and Overview • MSP® Framework and Concepts • Vision • Blueprint Design and Delivery • Defining... Learn about: Delivery Capability, Programme Planning, Quality management...

...organisations cycle management relationships with other forms of management application and introduction of ASL Sample: for table of content and first...

...This online course will examine the key issues in the important areas of Working Time and holidays. This includes how many hours employees are expected to work each...

...the Service Transition framework is a globally recognised toolset to help simplify ... Course Organization Course Conventions & Agenda Introduction... Learn about: Service Operations...

...design and how those services fit into the rest of the ITIL® library. • The best practice principles behind designing a service that supports other elements... Learn about: Human Element, Service Desk, Service Design...

...It will be of use to individuals interfacing with projects run on PRINCE2 guidelines. Written in a straightforward way and accompanied by cartoons PRINCE2...

...is available in several learning styles: • Flipbook – online PDF workbook • Online assessment – workbook and submit answers online • Paper based – complete... Learn about: Guidance and Counselling, Team Leadership, Counselling Psychology...

...You have access to the courses for 1 year. You have the option to take both your official APMG PRINCE2 Foundation and Practitioner exams from home using a working webcam... Learn about: Management Planning, IT Project Management, Project Management...

...role of service strategy in the context of the ITIL® framework before diving into the specifics of strategy design and implementation. • The principles... Learn about: Service level agreements, Technology Infrastructure, Stakeholder Management...

...TMap contains a complete 'tool set', i.e. technique descriptions and organisational and infrastructure support. TMap is an adaptive method that is suitable...

...Course Fast Facts: Only 2 hours to complete this course 15 tutorial videos Expert instructors lead each course Download to any Windows PC or Mac and... Learn about: Skills and Training...

...Wizard Entering a password The Tip of the Day dialog box Restoring data for the first time Setting the financial year Backing up for the first time Summary...

...ITIL service lifecycle and deliver the projected benefits and improvements. • Building a communications framework that keeps stakeholders engaged and informed... Learn about: Organisational Structures, Stakeholder Engagement, Continuous Improvement...

...Act approach of all the major management systems requirements standards. These 6 common requirements are: 1. Policy 2. Planning 3. Implementation & Operation...

...Course Fast Facts: Only 9.25 hours to complete this course 105 tutorial videos Expert instructors lead each course Download to any Windows PC or Mac... Learn about: Skills and Training, IT Project Management, IT Management...

...Allows to run a project team, Get Practical Knowledge. This Course Consists of the following contents carrying 20 Chapters-Chapter1 -Introduction... Learn about: Project Management, IT Management, Quality Training...

...Favorites Uploading Favorites Favorites Uploading Favorites Favorites Uploading Favorites Uploading Favorites Uploading Favorites Introduction Transports... Learn about: IT Management, Programme Planning, Programming Application...

...to help reduce costs and improve service quality. Key Features: Explains what ASL is. Details how ASL can be of use to organisations in reducing costs...

...them into a modern IT service. • How to plan and provide sufficient capacity to support the changing needs of a business. • How to specify and implement... Learn about: Service Capability, Configuration management, Knowledge management...

...Chapter2 -Principles, Chapter3 -Prince2 Themes, Chapter4 -Business Case, Chapter5 -Organization, Chapter6 -Quality, Chapter7 -Plans, Chapter8 -Risk... Learn about: Project Management, Quality Training, Skills and Training...