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Ealing Hammersmith and West London College courses
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• Create a timeboxed plan • Understanding the importance of negotiation and collaboration with key stakeholders. • How to set up and manage an Agile project... Learn about: Risk Management, Programme Planning, Quality Training...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...programme manager or senior project manager. This package is for anyone who is looking to become certified and achieve a more senior role in their current or future workplace... Learn about: Office IT, Quality management, IT risk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...lessons covering every aspect of the official syllabus from Axelos. The course will fully prepare you for your official PRINCE2® examinations that will... Learn about: IT risk, Project Manager, IT Project Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...and function as an important member of any project, process or quality management team. Lean Six Sigma is a modern managerial concept and is the combination... Learn about: Statistical analysis, Sigma Software, Quality Training...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• The Define phase defines how projects are chosen, elements of waste are then identified and action items are defined. • The Measure phase is used to... Learn about: Quality management, Statistical analysis, Six Sigma...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...if your career or personal development goals demand it. The Green Belt leads to job roles such as continuous improvement manager, process improvement manager... Learn about: Lean Management, Process Improvement, Sigma Software...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...principles of Lean Six Sigma to run processes more efficiently and improve the quality of the output by identifying and removing causes of defects... Learn about: Statistical analysis, Waste management, Lean Management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...processes to define an operational baseline that can be used to calculate potential capability of each. • The Analyse phase uses statistical analysis and... Learn about: Statistical analysis, Sigma Software, Six Sigma...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...without affecting existing systems. • The Improve phase helps students to identify the changes that will deliver the greatest business benefits before... Learn about: Lean Six Sigma, Lean Management, Waste management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• The service management lifecycle and the key stages used to manage service requests. • Defining a service strategy that meets the needs of all users of the IT service... Learn about: Service Management, Service Delivery, Service Operation...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...with comprehensive first-level training guaranteeing them a good understand of ITIL® principles and how they can be applied to improve and formalise IT service operations... Learn about: Service Management, Service Delivery, Service Operation...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...including stakeholder expectations and communications. • Assessing organisational impact and changes throughout the service transition project... Learn about: Service Design, Stakeholder Management, Service Desk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...and give them the skills and knowledge they need to build and deploy IT service that fulfil genuine business needs. • The ITIL® interpretation of service... Learn about: Human Element, Service Design, Service Desk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...implement strategy • Identifying and resolving issues that could prevent successful deployment of the new strategy... Learn about: Issue Resolution, Technology Infrastructure, Service Desk...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• How to manage the human element of any IT service transition project, including stakeholder expectations and communications. • Assessing organisational... Learn about: Service Desk, Stakeholder Management, Service level agreements...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...The ITIL® Intermediate Continual Service Improvement certification demonstrates expertise in ITIL® service improvement modules and the processes... Learn about: Service Desk, Service level agreements, Critical Success Factors...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...move onto Managing Across the Lifecycle course which leads to the title of “ITIL® Expert”. The course is for IT operations managers, service desk managers... Learn about: Service Desk, Human Element, Service level agreements...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...will be able to take the Managing Across the Lifecycle course. They will also be able to function in a plethora of service management, IT and analyst roles... Learn about: Stakeholder Management, Operational Support, Configuration management...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...• The use of technology to help improve and underpin OSA frameworks and processes... Learn about: Framework Transition, Knowledge management, Critical Sucsess Factors...
- Vocational qualification
- Online
- Different dates available
- 12 Months
...Once the Planning, Protection and Optimization exam has been passed you will be able to function in roles such as security manager, network support or change manager... Learn about: Configuration management, Service Capability, Knowledge management...