Effective Coaching Skills

EFFECTIVE COACHING SKILLS
Course Objective: coaching is becoming increasingly recognised as a key management competence, and an essential skill for effectively managing & developing team members.

Led by one of the coaching profession’s key players, this intensive course provides a tried and tested framework and suite of skills to enable participants to coach their teams with flexibility and confidence.

The course can be enhanced by allowing extra time for each participant to experience their own one-to-one coaching session.

Except in the case of Open Courses, all Phoenix workshops are tailored on demand, which means that we will develop the final agenda with you to deliver exactly the training you want, at the level you need, within the timeframe you decide.

By the end of the course participants will be able to:

Define what coaching is

Differentiate between directive and facilitative forms of coaching and be able to explain appropriate use for each

Describe a simple and effective structure for conducting coaching

Describe the core skills associated with facilitative coaching

Explain common barriers to individual and team performance and how to overcome these using coaching skills

Explain common barriers to effective coaching and how to overcome these

Practise coaching skills


Course Elements

Introductions and agenda

What do we mean by coaching?

Understanding Learning Styles

Key steps in the coaching process

Establishing & assessing development needs

Setting objectives: SMART planning

Considerations for a directive coaching approach

Providing effective feedback

Taking a facilitative approach and key skills

Barriers to performance:

Motivation

Mindset

Coaching and delegation

Re-cap and planning