Effective Communication

The course aims:


-To relate organisational issues to group dynamics by reflecting on group structures and processes.


Learning Outcomes


After completing the module the student should be able to:
1. Explain the communication process and how it can affect an organisation’s image.
2. Assess ways in which information and communications technology can be used to create the
maximum benefits for an organisation.
3. Discuss ways in which communication can be effective in each of the manager’s roles and tasks.
4. Describe ways in which differences in organisational and national culture may affect communication.