Essential Skills for Managers

Short course

In Edinburgh

£ 550 VAT exempt

Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    Edinburgh (Scotland)

  • Duration

    2 Days

  • Start date

    24/06/2024

To explore the role, skills and challenges associated with being a manager. To clarify some key managerial concepts: authority, responsibility, accountability. To analyse leadership styles along with effects on motivation and performance. To develop communication skills for dealing with a variety of challenging situations. To handle performance issues constructively and with increased confidence. To carry out coaching sessions and provide performance enhancing feedback. Suitable for: Anyone in a management role who would like to learn new skills or to update their existing and improve performance.

Important information

Documents

  • CourseOverviewEssentialSkillsforManagersForPDF.pdf

Facilities

Location

Start date

Edinburgh (Midlothian/Edinburghshire)
See map

Start date

24 Jun 2024Enrolment now open

About this course

You will learn about the key aspects of the management role and, most importantly, become aware of the particular skills and behaviours that you personally need to develop in order to be successful.

Managers who are fairly new to their role. Also used refresher for more experienced managers.

There are no formal entry requirements for this course. However, participants will gain most benefit if they already have some responsibililty for managing people.

Certificate of attendance provided on request

Content is flexible and takes into account the level and needs of each group.

Yes, this course can be delivered in-house and we can tailor content to suit the needs and level of your managers.

We can deliver in-house courses over single days or as series of half day workshops spread over a number of weeks.

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Reviews

Subjects

  • Management
  • Leadership
  • Delegating Skills
  • People Management
  • Motivation techniques
  • Performance Management
  • Management Development
  • Coaching Skills
  • Feedback skills
  • Discipline and Grievance

Teachers and trainers (1)

Margaret  Johnston

Margaret Johnston

Training Consultant

Highly experienced Trainer, Facilitator & Coach with a background of some 25 years in various roles within public, private and Further Education sectors. Chartered Member of the Chartered Institute of Personnel & Development (CIPD); Fellow of the Institute of Training & Occupational Learning (ITOL); Post-graduate Teaching Qualification (Further Education); Associate Member of the International NLP Trainers Association. Ability to work in partnership with clients and willing to 'go the extra mile'. Friendly learner-centred training style ensuring full participation and transfer of learning.

Course programme

After the initial euphoria of gaining a promotion, many supervisors or managers find themselves struggling to cope with the demands of their new role and are all too often left to sink or swim. This is detrimental not only to the performance of the manager, but also to the performance of team members and the organisation as a whole. This highly practical two day course is intended primarily for new or recently appointed managers; it also serves as a valuable refresher for more experienced managers. Participants will benefit from increasing their skills and confidence when dealing with a range of people management issues. It provides the opportunity to reflect on styles and approaches along with a range of tools and techniques to put into practice in the workplace.

Additional information

In-house courses are delivered in many different organisations and content can be tailored to suit business needs. 
Credits/Points: 0
Students per class: 10 max. 
Contact person: Margaret Johnston

Essential Skills for Managers

£ 550 VAT exempt