Courses in Exeter

...and symbols Bullets and numbering Link and Excel spreadsheet in Word 3.00pm Break 3.15pm Template creation Incorporate Word fields Write simple macros...

...introductions and expectations Your organisation Task, Team and Individual Its focus - up and downsides Culture and values? What is it and what does it need to...

...Tools of negotiations Objection Workshop Making them want to do business with you - two key questions 3.00pm Break 3.15pm Conquer Fear...

...makers and gatekeepers Closing - the sweetest sound 4.30pm Summary and close...

...be able to make a bigger impact in business. Specifically they will be able to:*Understand the influencing process and its associated skills and attitudes.*Assess...

...Leading a change team, Planning and implementing change, Overcoming resistance to change and Monitoring the effects of change. Suitable...

...arrows, callouts grouping and order) *Text boxes *Clip Art *Word Art *Borders *Mail shots *Envelopes and labels *Macros *Customising the toolbar...

...*Opening Windows Explorer *Formatting and using a floppy disc *Creating a Directory *Opening Word *Paper size and orientation *Using Help *Tool bars...

...Notes*Printing Speakers Notes*Handouts*Printing Handouts*Time to spend looking at PowerPoint to put into practice what you have learnt*Practice using PowerPoint*Chance...

...Description: Getting started;*Workbooks*Inserting and deleting sheets, naming sheets and useful conventions.*Highlighting a whole worksheet*Copying lists...

...including people that have little or no experience of creating presentations. This course is aimed at anyone who makes presentations, including people...

...Formatting text, Text alignment, Inserting Clip Art; Excel 2000 - Create a simple budget spreadsheet, Borders, Totals and Autosum; Access...

...Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients...

...this*Why do you put things off?*How should you organise yourself and others?*Planning, communicating and focusing your energy on things that matter*Managing...

...skills for effective people management. Subjects covered include: What is a team? *The various stages in the life cycle of a team *Understanding the barriers...

...Suitable for: Anyone who has to deal with problem solving in their job...

...A good first impression is a combination of appearance, acknowldgement, attitude and approach.*Analyse what the customer wants and needs by combining active...

...problems and use five facilitative techniques to resolve them.*Recognise reasons for conflict and use the suggested conflict resolution model.*Identify...

...Suitable for: No requirements. This course is aimed at those who have others reporting to them or who regularly communicate with external clients...

...part in somebody's professional development.*Improving your own skills in the process of mentoring. Suitable for: This training programme is suitable...