Courses in Exeter

...and produce professional looking documents and reports. What you will learn Document formatting Using and modifying styles Creating a table of contents...

...Lunch 1.45pm Is it me? Styles of management Success for each situation Unlock potential Motivate, delegate or feedback? Stress and workload 3.00pm Break...

...Make the ‘Close' automatic When does the close begin? The magical phrase for closing 4.30pm Summary and close...

...plus anyone in selling as the skills are fundamental to all sales people. Course Summary Selling by phone requires an additional group of skills to those...

...This course is aimed at managers, supervisiors and team members. Influencing Skills Description: Once participants have completed this programme,they...

...leading an effective team. The Management Of Change Certificate Description: This course shows how by better understanding of the change process and effective planning...

...and labels *Macros *Customising the toolbar. Suitable for: Suitable for anyone who already uses Word at a basic level and would like to learn more advanced functions...

...Suitable for anyone who uses Microsoft packages and wished to learn more about Basic...

...Presentation.*Setting up and creating an on-screen presentation using the Design Template*Opening the Design Template*Setting up the Welcome Slide*Selecting...

...the Axes *Changing the background colour *Adding a deleting a border *The afternoon session is for delegates to practice what they have learnt in the morning...

...Once students have completed this programme they will be able to write effective and powerful business presentations. Specifically they will learn how...

...to learn more about the Microsoft Packages. Description: To Provide delegates with a basic understanding of Microsoft Explorer, Word, Excel...

...Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients...

...PURPOSE: The aim is to identify the practical steps they can take to deal with pressure and ensure that they are not creating pressure for others.CONTENT:*Good...

...the different types of behaviour and the effect of your behaviour on others *Matching words with behaviour and positive use of body language...

...such as applying a broad filter, criterion review, pros and cons, and ideas categorisation, to evaluate ideas fairly and consistently.*Identify common pitfalls in making decisions...

...Once students have completed this programme, they will understand how to increase sales and customer loyalty by being an outstanding customer service professional...

...managers and team leaders or anyone who has to run a meeting. Facilitating Team Communication Description: Once students have completed this programme...

...Contents:* Self motivation* Organising and planning* Motivating others*Interpersonal skills*Delegating effectively*Setting objectives*Evaluation techniques*Budgets...

...part in somebody's professional development.*Improving your own skills in the process of mentoring. Suitable for: This training programme is suitable...