Courses in Exeter

...Lunch 1.15pm Using Microsoft Office graphics, picture formatting, photographs, clip art, WordArt, and autoshapes Adding a watermark Special characters...

...managerial Anyone who: * Needs to learn or refresh skills to manage effectively in the current climate * Are responsible to develop talent, maximise productivity...

...You will learn: Understanding the emotions of the client. Building your selling around benefits. Understanding how to determine "pain or gain"...

...statement Questioning techniques to gather information and establish need 1pm Lunch 1.45pm AIDA continued Features, benefits, and unique selling points...

...Suitable for: This course is aimed at managers, supervisiors and team members...

...you are more likely to implement changes that will be successful. Subjects included: The driving forces of change, Problem solving and change...

...Suitable for: Suitable for anyone who already uses Word at a basic level and would like to learn more advanced functions...

...from draft *Spell checking documents *Adding page numbers *Saving and printing letters *Printing- current page, whole page, range of pages *Indenting...

...Description: What is PowerPoint?*Guide through PowerPoint demonstrated using the Media Projector.*Introduction to Computers*Opening Windows Explorer*Formatting...

...Suitable for: This course is suitable for anyone who wishes to use excel at a basic level. This course is suitable for anyone who wishes to use excel at a basic level...

...their messages to life using techniques such as rule of threes, making it human and using suspense.*Write powerful presentation openers and closes...

...Simple queries, A demonstration of use of mail merge documents; Powerpoint 2000 - Create a simple presentation and overview of package. Suitable...

...Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients...

...This workshop aims to help both team leaders and team members understand the key issues of stress and time management. Working Under Pressure Certificate Description...

...Subjects covered include:*What is a team? *The various stages in the life cycle of a team *Understanding the barriers to effective communication *Examining...

...Anyone who has to deal with problem solving in their job role. Problem Solving Certificate Description: Once students have completed this programme...

...offerings.*Understand how a 'customer first' attitude is a crucial competitve edge - and know how to keep it sharp.*Follow the ' sales through service' process...

...Define the problem; Decide problem(s) to tackle; Generate solutions, Evaluate solutions; Choose solutions; Plan and implement.*Identify common meeting...

...Half price for any learners currently undertaking an Apprenticeship with Education + Training Skills...

...part in somebody's professional development.*Improving your own skills in the process of mentoring. Suitable for: This training programme is suitable...