Influencing Skills

Influencing Skills

• Description: Once participants have completed this programme,they will be able to make a bigger impact in business. Specifically they will be able to:*Understand the influencing process and its associated skills and attitudes.*Assess the accuracy of their five-step plan for win-win outcomes.*Assess their influencing plan, the success of their analysis of blockers, floaters and champions, and their choice of influencing tactics.*Identify thinking patterns and understand how to respond appropriately, use whole body listening, and recognise false realities.*Establish rapport by identifying someone's values and building trust.*Use effective influencing strategies and tactics with teams at different stages of growth and with differing team member types.*Plan to improve thier influence in meetings with peers and customers.
  
• Suitable for: This course is aimed at managers, supervisiors and team members.