Fenman Training courses

...but are we really? After a brief introduction, the participants are divided into teams and launch into a task, which is to replicate accurately a precisely constructed model...

...The participants then use process mapping to improve a real-life process. Who is it for: This training resource is intended for use by trainers to outline...

...using a checklist of techniques for handling difficult situations, as well as their own knowledge and experience. You end by running a large group exercise...

...Use this training activity to emphasise the importance of piloting the LNA questionnaire and to guide participants through the pilot stage. Piloting...

...of two activities examining the voice, providing a full explanation and exploration of the voice projection needed to add colour and depth to any presentation...

...Women into management , Written skills courses , Resource Type: Activity Min Group Size: 4 Max Group Size: 20 Typical Duration: 03:00:00 No of Pages...

...Determining questions to use in a focused discussion 27. Developing an assessment centre 28. Developing a development centre 29. Devising a case study...

...a delicate workplace situation. They agree on a motivational strategy that will result in a positive outcome. Workplace scenario: just tell me Participants...

...examining workplace attendance records and discuss the importance of keeping an open mind when reviewing such records. 13. Responding to circumstances...

...A review establishes how these processes can be improved. Mapping leadership skills Small task groups are selected, and their leaders given a brief...

...This item is sold in packs of 10. Contents A word about copyright Introduction 1. Positive Telephone behaviours 2. Taking inbound calls 3. Transferring calls...

...business benefits versus costs of establishing a centre - and go on to convince your organisation of its worth · Understand the rationale and mechanics of these centres...

...All the activities are very simple to run, and most require no handouts or specialist props, so they can be used anytime or anywhere - even if you hadn't planned for...

...Becoming a better leader In this activity, participants explore the four primary qualities of leadership: vision, trust, communication and self-improvement...

...to identify the skills and behaviours needed at each stage of an effective disciplinary interview. It can be linked with Case study 18 , which explores...

...Change has now become part of everyday organisational life. Often, facilitators can help the transition from the old to the new. This session will provide...

...which need minimal resources - flipchart, pens, sometimes a watch or Blu-Tack, and minimal preparation - but give you maximum flexibility. Each training...

...NETWORK OF INFLUENCE 1. Building Your Network This activity is an important building block in any workshop or activity on influencing skills...

...practice and develop the skills of an effective training delivery. 13. On-the-job training To introduce the participants to the preparation required...

...Now you can train your managers in the skills they need to manage their people during times of upheaval and uncertainty. Show them how to encourage others...