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GB Training (UK) Ltd courses
- Short course
- Birmingham
- 1 Day
...see things slightly differently, or to get them to do something we need them to do. There are also times when we need to negotiate conditions...
- Short course
- Birmingham
- 1 Day
...Suitable for: Customer Service advisors Customer Service advisors This one day training programme is designed for individuals working within a customer service environment...
- Short course
- Birmingham
- 1 Day
...The course will cover a range of topics including the following: Why use the telephone. making a call. opening the call. matching and pacing...
- Short course
- Birmingham
- 1 Day
...within a happy and co-operative environment.This team building training course is designed for those who need to build, develope and motivate teams...
- Short course
- Birmingham
- 1 Day
...Course Outline. Do it now. Objectives and Goals. Evaluate Current usage of time. Organising your work. Managing Meeting. Delegation. Continous Improvement...