-
All
-
Online
-
Filters
-
Lincolnshire
-
Online
-
Type of studies
-
+ Filters (1)
Classroom-based Personal Development Government Funded in Lincolnshire
- NVQ
- Spalding
- 6 Months
...Enhance personal growth and development required to succeed in the business environment. Suitable for: Team Leaders...
- Short course
- Stamford
- 1 Day
...Confidently approach this potentially sensitive and difficult area. Suitable for: Supervisors and managers who face conflict within teams and departments...
- NVQ
- Grantham
... that meets the needs of individuals, safeguards and promotes well being and development of people. Course Content Candidates must prove competence in... Learn about: Part Time, IT Management...
-
Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | →
-
Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | →
- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...who provide and participate in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people...
...who provide and participate in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people...
-
Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
-
Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- A Level
- Stamford
...This course provides an introduction to the study of communication and culture which covers the personal level of communication and students' own experience of cultural products and practices, as well as the interaction between the individual and the broader cultural environment...
- Short course
- Stamford
- 1 Day
...Supervisors and managers who face conflict within teams and departments. Also suitable for customer service staff dealing with difficult clients. Conflict...
-
A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
← | →
- NVQ
- On Site
- 6 Months
...6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable for: Suitable for...
...6. Maintain a positive and customer-friendly attitude. 7. Adapt your behaviour to make a good customer service impression. Suitable for: Suitable for...
-
A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
← | →
- NVQ
- Grantham
- 52 Weeks
...ILM NVQ2 in Team Leading Duration: 52 weeks Registration Fee: £ Tuition Fee: £0 Start Date: 01-Aug-09 Entry Requirements Designed for team leaders with... Learn about: Team Training, Part Time...
- Short course
- Stamford
- 1 Day
...The theory of negotiation What do we mean by win-win? Structuring negotiation Preparing to negotiate – what are our objectives and what are the client’s likely objectives?...
- Short course
- Stamford
- 1 Day
...This course will help participants to: Plan and deliver presentations with confidence Build rapport with your audience Structure a presentation Start confidently...
- NVQ
- Stamford
...plus two optional units. The wide choice of optional units gives a high level of flexibility, allowing the qualification to be tailored to meet the varying...
- A Level
- Lincoln
- 2 Years
.... ethical questions, cultural issues and issues of personal responsibility. It enables them... Learn about: Creative Thinking, Full Time, Critical Thinking...
- Course
- Lincoln
- 2 Months
...Progression & AssessmentAssessment and Progression: 'Developing yourself as a team leader' is assessed via a work based assignment which is submitted at the second workshop... Learn about: Team Leadership, Part Time, Team Leader...
- A Level
- Lincoln
- 2 Years
..., personal practical research work. Level: 3 Course Type: Full Time Assessment and Progression: Assignments and tests are set frequently, as well as... Learn about: Cross Cultural Communication, Public Relations, Communication Training...