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Government Funded Personal Development courses Lincolnshire
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service...
...in delivering customer service whether internally or externally or both in their job role. This NVQ is ideal for those people whose customer service...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- Short course
- Stamford
- 1 Day
...Also suitable for customer service staff dealing with difficult clients. Stress Management Would you like to reduce and manage the incidence of stress at work?...
- NVQ
- Grantham
...two different types of qualifications. One of these should be relevant to the care environment for which they are responsible. This could include... Learn about: IT Management, Part Time...
- A Level
- Stamford
...and the broader cultural environment. Content Year 1 - AS level Unit 1: Understanding communication and culture · The nature of culture · Definitions...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- NVQ
- On Site
- 6 Months
...This qualification provides individuals with an opportunity to get the skills and knowledge needed for a career in customer service or any job which involves...
...This qualification provides individuals with an opportunity to get the skills and knowledge needed for a career in customer service or any job which involves...
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A highly suitable course for all volunteers and those who are new to our organisation - ensures that all the essentials are covered and also encourages excellence in delivering customer service. We are on outr third group and SDL staff are as ever very patient, clever at identifying ways to provide evidence and also all the participants have very positive feedback about them!! Recommended!
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- Short course
- Stamford
- 1 Day
...Conflict is part of many people’s work environment - whether it is with angry clients or tricky staff. This one-day course will help people to manage potentially...
- NVQ
- Grantham
- 52 Weeks
...most appropriate to your needs and will include a self-audit of your current role against the demands of each particular qualification. Suitable For... Learn about: Part Time, Team Training...
- NVQ
- Spalding
- 6 Months
...Profile Suitable for Team Leaders Entry Requirements Team Leader responsibility includes: Day to day decision making Managing a small team of staff Allocation...
- BTEC
- Blended in On Siteandanother venue.
- Lincolnshire
- 10 Months
...It is important that individuals employed in this sector have the right skills to make a difference to people in their communities. Suitable...
- Short course
- Stamford
- 1 Day
...buyers, stakeholders etc. Negotiation Skills Build up your negotiation skills! Develop strategies, listening skills and confidence. See how to achieve...
- Training
- Blended in Brigg
- 5 Days
...to build their skills and knowledge ILM Level 5 Award in Management This programme is delivered in interactive modules to ensure learning is put into workplace contaxt...
- Short course
- Stamford
- 1 Day
...This course will help participants to: Plan and deliver presentations with confidence Build rapport with your audience Structure a presentation Start confidently...
- NVQ
- Stamford
...their team members as well as achieve agreed outputs. The qualification aims to give participants an opportunity to develop the core competences needed by today’s team leaders...
- Course
- Lincoln
- 2 Months
...awarded by the Institute of Leadership and Management (ILM) The units covered on this course are: Developing yourself as a team leader Motivating the... Learn about: Team Training, Part Time, Team Leader...
- A Level
- Lincoln
- 2 Years
...own life experiences to academic debates. Course Content In the first year, you will study AS level Communication and Culture, which comprises two modules... Learn about: Customer Care, Social Work, Public Relations...
- A Level
- Lincoln
- 2 Years
...It provides opportunities for candidates to think deeply, and in a structured way, about issues that are key to participating in society... Learn about: Creative Thinking, Full Time, Critical Thinking...
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