Courses in Harpenden

...The expert trainer Toni is a Fellow of the Chartered Institute of Personnel and Development and a member with 15 years standing of the Employment Tribunal judiciary...

...Get to grips with the requirements for consultation. Negotiate with union representatives. Manage the dispute resolution process effectively...

...as an employment lawyer for a number of years before setting up her own training consultancy specialising in HR and employment law training...

...This helps to ensure a pooling of ideas, knowledge and experience in applying the skills back at work. We recommend that the group be limited to 12 participants...

...Employment law update Overview Employment law is constantly changing and several major developments are on the cards for the next twelve months...

...arising in the first place. Decide whether to settle or defend a claim. Handle the pre-hearing processes efficiently. Prepare the case. Know what to expect 'on the...

...Appreciate the importance of family-friendly rights Understand the key legal requirements Deal effectively with all maternity-related issues Get to grips...

...He has more than 20 years' training experience, much of it gained as director of a leading national training company. Course participants appreciate his very...

...to where Bridget is the trainer and she is brilliant!' 'Very focused and useful. It brought me up to date with changes in legislation.' 'Excellent...

...often to little purpose. This very practical workshop will help you streamline the process, produce better descriptions and specifications...

...Her enthusiastic and professional approach has won her many clients, including Avis, BP, Daimler Chrysler, Deutsche Bank, Ecotec, Elite Hotels...

...Formerly European HR Manager for Kodak, she has also worked within the finance, retail, hospitality, IT and manufacturing sectors. With a highly interactive...

...I have seen in some time.' AXA Insurance 'Toni recently ran a two day training programme for all of our middle/senior managers on a range of leadership skills...

...The White Company, Eurolink Group plc, RDF plc, Canute, BSS, IBIS Hotels, Vinci, British American Tobacco and Brunel Care. Her programmes are both participative...

...making decisions Practical exercise in questioning techniques Demonstration of a selection interview Review and close...

...Victimisation Bullying and harassment How to prevent and handle complaints Practical exercise Handling sensitive health issues Personal hygiene Managing mental illness...

...ICAEW, Severn Trent, Shelter, Disney Stores Europe, Vodafone - and many, many others. The course generates stunning feedback, as the following examples...

...very much on applying the techniques in practice, with numerous exercises throughout the programme. Course outline How to identify the Enneagram tendencies...

...beliefs from feelings Releasing techniques Extricating the message from the past event and releasing the feelings Key insights based on Enneagram...

...but who has not yet had the necessary formal training * Any in-company training manager or trainer wishing to deliver the 'Results coaching in 60 seconds'...