Courses in Harpenden

...had been specifically designed for me and our business. Thank you.' Dixons Group Business Services 'Excellent presentation of material, well supplied guidance...

...Participants will acquire a range of tools and techniques to help them: Structure their courses to maximise the opportunity for interaction...

...personality Working smarter; engaging different parts of the brain; how the brain reacts to stimuli 'How do you know that you don't know?'; the three...

...the meeting Step 3 - The interview The skills of appraisal interviewing The structure of the appraisal interview Dealing with poor performance and difficult...

...and how they attempt to influence others. As a result, it will increase both their own and the organisation's effectiveness. Training objectives This programme will help participants...

...in emotional intelligence led him to leave pharmacy to create, develop and practice Natural State Technologies (NST ). With more than ten years' experience in the field...

...'on the spot', to improve their influencing skills Identify the six pieces of information they must know before they can influence a person Understand...

...Dealing with other people can sometimes be much more complicated than even the most sophisticated technical problem or business dilemma. But as with such problems and dilemmas...

...He now works in partnership with organisations of all sizes and runs both in-company courses / workshops and public / open programmes nationwide...

...getting your managers thinking about their management style and their approach to leadership. Format This highly practical and participative one-day course...

...so that they maximise their career progression opportunities. For those who have had little or no formal management training - or who require a refresher...

...join the participants and experience it yourself. Your approach to problem-solving and decision-making will never be the same again! Training objectives...

...negotiating, contract and supplier management, business strategy, e-commerce and outsourcing. Course outline Characteristics of effective negotiators Common...

...approaches to explore real performance management situations and work towards achieving outstanding results. Special features A written course outline...

...Motor Company Course outline DAY ONE Introductions and energisers A gentle introduction to the workshop and an opportunity to express individual expectations...

...This course identifies the key causes and types of poor performance within a team. It gives managers the knowledge, behaviours, skills -...

...Raychem, W H Smith and Filofax before starting his own consultancy and training business in 1999. He now works in partnership with organisations of...

...personal development, sales and customer service for many years. A top-performing sales professional, he was Managing Director of Sales Productivity...

...they went down a storm!' Oxford Magnet Technology 'Nick was a brilliant trainer and got our most reluctant employees to participate and enjoy the day...

...people in their business and personal lives. For maximum impact, this programme is best delivered with groups of no more than eight people at a...