Courses in Harpenden

...on a complex subject. Excellent tools / models / techniques.' Brunel University Course outline Introduction Welcome and workshop objectives A systematic...

...them and to develop themselves as individuals. This approach gets results, as the following comments from course participants show: 'Brilliant course...

...to communicate with one another, resolve problems, share ideas, negotiate deals - but when they don't work, they can be worse than useless. This half-day...

...situations Taking notes and completing documentation Step 4 - Planning ahead and objective setting Identifying action to improve performance and enhance...

...The change continuum The stages of change The personal power grid The predictable process of change The personal identity exercise Managing the human...

...you will be amazed at the results! Training objectives The goals of this programme are to introduce participants to the four models so that they can...

...* Senior and middle managers needing to influence their teams, their Directors / Boards and their clients / customers / suppliers / others * Sales teams...

...Yet how many of us can honestly claim to excel in our working relationships with other people? Couldn't we all achieve more by examining and improving our interpersonal skills?...

...tactical, or operational approach Generate creativity within their teams and engage their people to contribute to the success of their department Prioritise...

...of training for a reason, Jocelyn has a practical approach to training which focuses on giving participants and organisations relevant knowledge and skills...

...Course outline DAY ONE What's it all about? Different approaches to management Responsibility and accountability Producing results Managing teams Developing...

...accurately defining the problem and finding a solution Understand how they think and process information Develop simple, practical and useful new skills...

...case studies and exercises around real situations facing your organisation. This degree of customisation helps participants to see much more easily...

...The expert trainer Philippa is a lead consultant in the design and delivery of training initiatives, working with a broad base of clients. Her background...

...optional third day of the workshop can be customised to meet the specific needs of the organisation (see course outline, below). Depending upon the options chosen...

...an individual's performance Motivation and performance Using self-appraisal Setting targets and performance measures SMART objectives Giving and receiving...

...Raychem, W H Smith and Filofax before starting his own consultancy and training business in 1999. He now works in partnership with organisations of...

...examples too.' 'Very confident in the subject, and amusing too. Made the course very interesting. A very clear sales model to use going forward.' 'Full...

...They will be encouraged to incorporate video material and a range of support tools including OHP and flip-chart. The presentations should last no longer...

...there in a senior sales management role, she left to establish her own consultancy firm delivering training and coaching programmes to companies in the UK and abroad...