Courses in Harpenden

...to your organisation's goals - they will be more effective at work but will still be able to achieve a sensible work / life balance. Training objectives...

...In addition he has written over twenty books published in several different countries, including Companies don't succeed - people do!, 90 Brain Teasers for Trainers...

...and performance improvement process, we recommend that the programme sponsor both introduce the course and be present for the final session...

...initially with Hoskyns Education and later with Park Place Europe Ltd. Both he and his co-director Malcolm have been PRINCE trainers and consultants since...

...candidates must be able to: Describe the purpose and major content of all roles, the eight components, the eight processes and the sub-processes...

...and how to make it work PRINCE2 Practitioner Overview PRINCE ( P rojects IN C ontrolled E nvironments) is a structured project management method...

...demonstrating how the process of project and capital expenditure appraisal. Suitable for: All senior executives, accountants, project managers...

...resource providers, sponsors, etc) in order to review a specific project and put in place the vital task and team requirements for a successful project outcome...

...From 1980 to 1990 his role broadened from managing a portfolio of smaller multi-disciplinary projects to include management of a number of significant...

...Special features To facilitate the knowledge transfer and performance improvement process, we recommend that the programme sponsor both introduce the course...

...by any or all of the following materials and resources: A training guide that supports participants during the course and can be a constant source of reference...

...Managing influential stakeholders - Managing project performance - Managing the project team Project leadership skills appraisal...

...Understand customer expectations and deliver more than you promise, managing expectations where required (including breaking 'bad news') Turn problems into opportunities...

...course during every customer interaction. Format This one-day immersion course focuses on creating awareness, developing attitudes and beliefs and embedding...

...requiring regular skills review and development. This thoroughly practical, rigorous programme should be an essential element of your training programme...

...receiving end of telephone calls from customers and clients. Essential call control skills Overview The cost to an organisation of mis-handled calls...

...He has a long career in sales and was a top-performing IT and solutions sales professional and sales manager. His most recent full-time role was as Managing...

...He has a long career in sales and was a top-performing IT and solutions sales professional and sales manager. His most recent full-time role was as Managing...

.../ suppliers / others Natural persuasion and influencing skills Overview This two-day workshop explores the science and the art of influence and persuasion...

...Abbey National, Prison Service, Home Office, Law Society, BBC, Daimler-Chrysler, Citroen, Weetabix, Nikon, Shell and many, many others. In addition...