Hospitality Supervision (Level 3) Apprenticeship

In order to achieve a full Apprenticeship you must successfully complete the different parts of the framework over 12 to 15 months. This consists of sector related industry qualifications Competence and Knowledge qualification Level 3 Diploma in Hospitality Supervision and Leadership Mandatory Units Provide leadership for your team Develop productive working relationships with colleagues Contribute to the control of resources Maintain the health, hygiene, safety and security of the working environment Lead a team to improve customer service Optional Units Supervise food production operations Supervise functions Supervise food services Supervise drink services Supervise housekeeping services Supervise portering and concierge services Supervise reception services Supervise reservation and booking services Contribute to promoting hospitality services and products Contribute to the development of recipes and menus Supervise off-site food delivery services Supervise cellar and drink storage operations Manage the receipt, storage or dispatch of goods Supervise the wine store/cellar and dispense counter Supervise vending services Supervise linen services Monitor and solve customer service problems Improve relationships with customers Provide learning opportunities for colleagues Supervise the use of technological equipment in hospitality services Supervise practices for handling payments Contribute to the development of a wine list Manage the environmental impact of work (MSC E9) Contribute to the selection of staff for activities Ensure food safety practices are followed in the preparation and serving of food and drink Lead meetings The Optional units are chosen by the employer to reflect your job role Functional Skills qualifications Level 2 Functional Skill in English Level 2 Functional Skill in Maths Employment Rights and Responsibilities Personal Learning and Thinking Skills Apprenticeships give you the opportunity to work for a real employer, earn a real salary and gain a real qualification whilst gaining valuable workplace skills and experience. Search and apply online for our current vacancies or alternatively you can complete the online application form or e-mail a copy of your cv to the Apprenticeship Recruitment Team.