Premium Certificate in Hotel Receptionist Training Save 80%

Hotel Receptionist

4.6
9 opinions
  • This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
    |
  • Highly interesting course, it surprised me in a good way. I gained good knowledge and experience, the tutoring was nice. Overall, I’m glad I took it.
    |
  • It opened me doors as I have the correct qualification and everything I need to work in a professional receptionist environment.
    |

Online

Special Emagister price

£ 19 £ 99 VAT inc.
  • Typology

    Intensive course

  • Level

    Beginner

  • Methodology

    Online

  • Class hours

    25h

  • Duration

    Flexible

  • Start

    Different dates available

  • Online campus

    Yes

Description

Would you like to develop skills and tools that will enable you to start a career as a receptionist? If the answer is yes, this course is right for you.


This Hotel Receptionist Training will help you obtain the basic office skills necessary to perform professionally and efficiently the daily tasks required of a receptionist. As you progress through each lesson you will learn how to become a skilled receptionist in today’s technology-based offices.


If you want to enjoy all the benefits of the course, contact with us through our website so we can provide you with the most relevant information.

Important information

Price for Emagister users: Special promotion price.

Facilities

Location

Starts

Online

Starts

Different dates availableNow taking bookings

To take into account

By enrolling to this course, you’ll be able to produce standard documents and you’ll learn about difficult customer handling. Logging in to this course, you’ll gain knowledge in receptionist and telephone handling skills. Having this course, you’ll learn master key Microsoft Office programs and social media handling. In this course, you’ll become masters of data management and record keeping. This course will gain your knowledge in Travel and Accommodation arranging. On completion of this course, you’ll gain the best management and customer handling skills. At the end of this course, you’ll become expert in customer service.

Job hunters & School leavers College or University student & graduates Personal assistant & Receptionist Assistant for company director New or Temporary staff Switchboard operator & Front desk operator Office clerk & Administration Assistant Travel managers & tour assistants Front desk supervisor or manager

You’ll need a computer or tab with an internet connection and Microsoft Office software installed in it. Also, it’s better to have a notepad and a pen with you.

If you pass the exam successfully then you will be awarded a Certificate in Hotel Receptionist Training.

Our online courses offer you the opportunity to study 24/7 wherever you are in the world. These intensive on line courses are open to anyone with an interest in the topic and give you access to world-class learning led by IAP.

On receiving your request, one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign up, payment options, exam, and enrollment requirements etc.

Questions & Answers

Ask a question and other users will answer you

Who do you want to respond to your question/enquiry?

We will only publish your name and question

Opinions

4.5
excellent
  • This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
    |
  • Highly interesting course, it surprised me in a good way. I gained good knowledge and experience, the tutoring was nice. Overall, I’m glad I took it.
    |
  • It opened me doors as I have the correct qualification and everything I need to work in a professional receptionist environment.
    |
100%
4.6
excellent

Course rating

Recommended

Centre rating

Dennis Brown

5.0
30/07/2017
What I would highlight: This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
What could be improved: Nothing
Would you recommend this course?: Yes

Samina Begum

5.0
21/06/2017
What I would highlight: Highly interesting course, it surprised me in a good way. I gained good knowledge and experience, the tutoring was nice. Overall, I’m glad I took it.
What could be improved: All good
Would you recommend this course?: Yes

Felisha Johnson

4.5
17/06/2017
What I would highlight: It opened me doors as I have the correct qualification and everything I need to work in a professional receptionist environment.
What could be improved: Everything OK
Would you recommend this course?: Yes

Aamena Ruksaar

5.0
15/05/2017
What I would highlight: After I completed this course I’ve found a job and I’m very happy.
What could be improved: Nothing
Would you recommend this course?: Yes

Adelson Brown

5.0
16/02/2017
What I would highlight: I enjoyed the layout of the course and the way it was imparted.
What could be improved: No
Would you recommend this course?: Yes

Toby Smith

4.0
22/09/2016
What I would highlight: All the topics were properly discussed by using relevant study materials and videos. The course was well structured; it was a good platform for me to study it with less effort and easy to understand all.
What could be improved: Nothing
Would you recommend this course?: Yes

Edward Thomas

4.0
15/09/2016
What I would highlight: Truly supportive and helpful tutors, I can’t wait to book another course.
What could be improved: No
Would you recommend this course?: Yes

Ahmedkhan

4.5
13/09/2016
What I would highlight: The course has given me the accurate skills and confidence to become a hotel receptionist. Thank you for this.
What could be improved: All good
Would you recommend this course?: Yes

Adenahmed

4.5
11/04/2016
What I would highlight: All I can say is that this course has definitely enhanced my confidence and knowledge, thank you for the support provided.
What could be improved: Everything OK
Would you recommend this course?: Yes
Reviews gathered by Emagister & iAgora

Achievements for this centre

2018

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 3 years

What you'll learn on the course

  • Receptionist
  • Customer Service
  • Difficult People
  • Data Management
  • Personal Assistant
  • Record Keeping
  • Hotel Receptionist
  • Difficult Customers
  • Professional Receptionist
  • Switchboard Operator

Teachers and trainers (1)

David Nicol

David Nicol

Course Administrator

Course programme

Description

COURSE CURRICULUM

DOWNLOAD MATERIAL

  • Additional Course Materials for Hotel Receptionist

MODULE 01

  • Professional Receptionist Training Course Objectives
  • The 90: 90 Principle to create a powerful first impression
  • Hot Telephone Tips
  • Get the facts- ask the right questions
  • Discuss Solutions- learning to listen
  • Dealing with difficult customers

MODULE 02

  • Practice good telephone skills
  • Managing database and company files
  • Booking or Reservation procedure
  • Deal effectively with security and safety issues
  • Successful Meetings & Minutes
  • Meeting Arrangements
  • Arranging Business Travel and Accommodation
  • Email Tutorial
  • How to use Social Media to promote your company
  • Minute Taking
  • Microsoft Excel Tutorial
  • MS PowerPoint Tips
  • MS Word Tips & Tricks

Course Duration:

You will have 2 Months (60 days) access to your online study platform from the date you purchased (enrolled) the course. The course is self-paced so you decide how fast or slow the training goes. If you need to extend your course access duration, it can be done at any time by extending your subscription.

How will I be assessed?

  • At the end of the course you will have one Quiz test that will be marked automatically and you will be received an instant grade.
  • You will have a mock exam that you can prepare yourself for the final exam. After successfully passed your exam, you only need to pay £30 for your certificate.

Additional information

Career path

You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.

Special Emagister price

£ 19 £ 99 VAT inc.

Call the centre

for further information on the course