How to Make People do What you want them to

(and getting the best from other tricky situations)

Do you ever feel that you have all the best ideas and no one listens to you?
Are you a middle manager trying to have influence up the way and sideways?
Are you trying to influence professionals outside your organisation?

Objectives:
As a result of attending this course participants will be better at winning themselves a hearing, becoming a better listener, picking battles more judiciously, influencing positively within interviews, putting failure in context, approaching difficult situations with more confidence.