HR Measurement and Human Capital Management

09:00 - Registration and coffee
09:30 - Welcome, introduction and objectives
09:30 - Why measure HR and Human Capital?
· Current thinking and practice: why is there a need for measurement and what are the issues?
· Strategic approach: driving your strategy forward and linking measurement to core outputs
· Human capital approach: human capital reporting and measuring the value of your workforce
· Demonstrating added value from the HR function

11:30 - Coffee
11:45 - Weighing up the measurement options: making the connection between activity and performance
· Examining the key factors that make a difference to organisational success: what should be measured?
· Using measurement as a tool to substantiate problems
· Evaluating the impact of HR interventions
· Qualitative measures and the value of staff surveys
· Metrics and key performance indicators

12:45 - Lunch
13:45 - Interpreting the information: what can be inferred from the results
· Creating value from data: how to make a difference
· Validity and reliability of data: what conclusions can be drawn

14:15 - Assessing your reasons for measuring
· A practical activity enabling you to become clear on the most important objectives you want to achieve through measurement

15:00 - Tea
15:15 - Establishing a culture of measurement and developing a measurement framework
· Assessing your current approach to measurement and assessment
· Creating an effective measurement reporting framework: how much data, when and to whom
· The audience for the data and how they will use it: building stakeholder commitment to action
· Presenting and communicating data for the audience's attention

15:45 - Benchmarking and comparator indicators: an exploration and evaluation of options
· Exploring the potential of alternative human capital measures and benchmarking frameworks
· How to use consultants and external suppliers to achieve value for money

16:15 - Critical success factors and obstacles in human capital reporting and HR measurement
· Exploring what can go wrong: identifying and overcoming barriers
· Action planning for the future: what next

16:30 - End of seminar