HR for Non-HR Managers

Course

Inhouse

Price on request

Description

  • Type

    Course

  • Methodology

    Inhouse

This interactive course will enable delegates to be able to confidently handle recruitment, appraisals, training and development, absence, bullying and harassment, grievances, discipline and terminating employment. It will include an understanding of the current legal framework in which they must operate and how internal procedures must be adhered to.

About this course

No previous knowledge is required.

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Course programme

Course Overview

This interactive course will enable delegates to be able to confidently handle recruitment, appraisals, training and development, absence, bullying and harassment, grievances, discipline and terminating employment. It will include an understanding of the current legal framework in which they must operate and how internal procedures must be adhered to.
Prerequisites
  • No previous knowledge is required.
Related Courses
  • Managing Others ()
  • Managing Meetings ()
  • Managing Stress in Others ()
Training Options
  • Bespoke course (a course written to your specific needs) at your company office throughout the UK, at our training venue or at an independent location, convenient to you
  • Private course at your company office throughout the UK, at our training room or at an independent location, convenient to you
Course Content
Introduction
  • Legal responsibilities of the employer
  • Importance of following SIB procedures
Recruitment and selection
  • The legal issues
  • Making the most of the interview
  • Following a structure
Anti-discrimination
  • Understanding the legal issues
  • Implications in interviewing
Contracts of employment
  • How important are they?
  • How they can be changed
  • Understanding maternity benefits
Training and development
  • How important is it?
  • The importance of structure
  • Essential record keeping
Appraisals
  • The need for appraisals
  • No lip service
  • Understanding staff development
  • Producing action plans
Bullying and harassment
  • The legal definition
  • Communication and counselling skills
Absence management
  • The legal framework
  • The cost of absence
  • Understanding SIB's policy
  • Understanding statutory obligations
  • Putting it into practice
  • Return to work interviews
Handling grievances
  • What is a grievance?
  • ACAS guidelines on good practice
  • How to handle and resolve grievances
Discipline at work
  • Procedures - when action is necessary
  • Avoiding disciplinary measures
  • Dealing with poor performance
  • Dealing with misconduct
  • ACAS guidelines on good practice
  • Employment tribunals - the cost
  • Paperwork is essential
Terminating employment
  • Valid reasons for ending employment
  • Wrongful or unfair dismissal - what is it?
  • The consequences of inappropriate action
  • When to seek the help of a specialist
  • The importance of exit interviews

HR for Non-HR Managers

Price on request