HR skills for non HR managers
Course
In London
Description
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Type
Course
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Location
London
By the end of the course, you will have the confidence to address HR issues that have been nagging away but without the requisite knowledge you have not been able to address. You will be able to plan ahead on people-orientated issues, and take a pro-active stand in preventing problems arising in the first place, but will also be able to respond quickly and effectively when they do. Suitable for: This course is aimed at front-line managers, particularly those who have had little experience of dealing with difficult HR challenges and who may be facing such issues in the future. It would also be helpful for more senior managers who need to see HR in the broader context of their organisation's overall development, and who may well find themselves supporting their more junior colleagues.
Facilities
Location
Start date
Start date
Reviews
Course programme
Course summary
This one day course offers an overview of the key elements of personnel management that non HR specialists will need to ensure that they get their people problems right. Working with a senior Fellow of the Chartered Institute of Personnel and Development, you will learn about employment law and good practice, and have the opportunity through case studies to develop an awareness of the sensitivities around HR management.
Course outline
The course deals with some of the technical aspects of HR, including employment law and good practice, ensuring you recruit the right staff and then get the best from them, and how to recognise and deal with difficult cases. You will learn the value of HR as a central part of the business of your organisation.
Over the day you will learn how to:
- Work within the parameters of employment law:
- o Understand basic employment rights and employer responsibilities
- o Ensure that the law is used to secure the organisational outcomes you need
- o Avoid being the slave to employment lawyers
- o Have the opportunity of a question and answer session with an experienced expert
- Plan to ensure that you attract the best candidates to your organisation and select them objectively and effectively:
- o Understanding of job design and selection criteria
- o Realising the advantages and limitations of interviewing
- o Sampling objective assessment methods
- Make best use of the supervision process
- Address the biggest single problem facing line managers - sickness absence:
- o Knowing what is a reasonable level of sickness
- o How to manage sick staff firmly but fairly
- o Dealing with the most challenging cases
- o What your rights as an employer should be
- Deal with difficult employees:
- o How to manage a disciplinary investigation
- o Poor performers
- o Grievances and harassment
- o A checklist for disciplinary action
- Develop an HR strategy to take your organisation forward
The course will be presented by John Burnell, Director of Personnel Solutions UK Ltd, a voluntary sector HR agency that has helped well over 260 different charities to address and resolve exactly the sort of problems you are now facing.
Who is this course for?
This course is aimed at front-line managers, particularly those who have had little experience of dealing with difficult HR challenges and who may be facing such issues in the future. It would also be helpful for more senior managers who need to see HR in the broader context of their organisation's overall development, and who may well find themselves supporting their more junior colleagues.
What will this course help me do: learning outcomes?
By the end of the course, you will have the confidence to address HR issues that have been nagging away but without the requisite knowledge you have not been able to address. You will be able to plan ahead on people-orientated issues, and take a pro-active stand in preventing problems arising in the first place, but will also be able to respond quickly and effectively when they do.
You will be offered a copy of the tutor's own book, Managing People in Charities, at a discounted price.
HR skills for non HR managers