HRD Services courses

...These qualifications are suitable for all employees in the catering sector who handle food. They enable you to demonstrate to the environmental health...

...Know the law in relation to Food Hygiene. Pest Control. Cleaning. Personal Hygiene. Cross Contamination. Suitable for: Food Handlers in Catering Manufacturing and Retail...

...PTLLS Level 3 & 4 accredited through BTEC Edexcel. Course runs over eight/nine weeks with student availing of tutorial support throughout duration...

...3 Understand how and why an individual's authority to plan or implement change is limited. 4 Understand the significance of key legislation and any regulatory...

...and training for a range of careers in the travel and tourism sector. • Providing opportunities for employees of travel and tourism facilities to achieve...

...to achieve a nationally recognised Level 3 vocationally-specific qualification • the knowledge, understanding and skills learners need to carry out effective...

...the roles and responsibilities of middle managers and the effect of communication and interpersonal skills on managerial performance. The Certificate...

...Here, ‘managing improvement’ is explored, both in terms of organisational and personal improvement. ‘Developing the reflective manager’ concentrates on...

...develop their knowledge and understanding of customer service. They will gain an understanding of how organisations plan and develop a customer service...

...using creative techniques. The crucial skill of ‘making a financial case’ is also explored. The Diploma in Management develops a comprehensive range of...

...Through a mix of individual and group exercises, candidates will develop their understanding of the training function and share experiences with other...

...To undstand the importance of good health and safety, manual handling practices. Suitable for: Aimed at those who require a better understanding of health...

...motivate employees involved in selling, and to generate extra revenue through effective customer service techniques. Course Overview Developing a Customer Service Focus...

...off-site business owners/managers and delivery personnel This qualification is designed principally for those who are, or intend to be, food handlers...

...they should seek to identify and prevent food safety hazards at all stages in food production, preparation and service, thus enabling them, and the staff they manage...