HRD Services courses

...These qualifications are suitable for all employees in the catering sector who handle food. They enable you to demonstrate to the environmental health...

...Food Handlers in Catering Manufacturing and Retail Foundation Certificate in Food Safety - RSPH Level 2 This qualification is designed principally for those who...

...methods and the need for record keeping...

...requirements to be taken into account when developing customer service. 5 Understand h. Suitable for: Supervisors, Managers, Team Leaders, everyone involved...

...• Developing the knowledge, understanding and skills of learners in the field of travel and tourism. • Providing opportunities for learners to develop a range of skills...

...As per qualification specification. Suitable for: Managers of all levels Managers of all levels Qualification summary The Edexcel Level 3 BTEC Certificate...

...aimed at developing basic middle management skills and knowledge. The mandatory unit, ‘Understanding the management role’, examines organisational structure and function...

...and the effect of communication and interpersonal skills on managerial performance. The Certificate in Management builds and broadens on the areas covered in the Award...

...This qualification is designed for learners working within customer service in a supervisory or team leading role. Learners will have the opportunity...

...and personal improvement. ‘Developing the reflective manager’ concentrates on the analysis of personal strengths and weakness and how to work through problems...

...the learning environment, what's involved in preparing to train and training delivery. Suitable for: Ideal for in-house trainers, managers who wish...

...safe for others and capable of identifying potential hazards. 'Health and Safety' takes as its starting point the fact that most accidents are attributable...

...motivate employees involved in selling, and to generate extra revenue through effective customer service techniques. Course Overview Developing a Customer Service Focus...

...This qualification may also be appropriate for people whose work requires them to enter food premises, e.g. equipment maintenance engineers...

...managers of food handlers This qualification is designed principally for those who are, or intend to be, supervisors and potential managers of food handlers...