ILM Level 3 Certificate in HR for Managers

Module Day 1
Equality and Diversity (Employment Legislation):
• Understand the employment legislation that underpins recruiting & employing people
• Evaluating and influencing the management of equality and diversity law, legislation and internal policies

Module Day 2
Recruitment & Selection in the Workplace:
• How to prepare job descriptions and person specifications and use these to shortlist applicants
• Methods of advertising vacancies, including the use of digital channels
• Preparation for interviews to ensure impartiality and optimum

Module Day 3
Understanding Good Practice in Workplace Coaching:
• The nature and role of Coaching in the workplace
• Behaviours, skills, abilities and characteristics of an effective workplace coach including recognised Coaching Models
• Differences between Coaching and Line manager responsibilities and importance of coaching records

Modules Day 4
Inductions & Performance Management:
• Understand responsibilities for managing team, individual performance and meeting objectives
• How to ensure fair and objective assessment, conduct formal appraisals and the relevance of SMART objectives
• Setting and measuring performance standards why poor performance occurs

Understand Conflict Management in the Workplace:
• Develop knowledge and understanding of managing conflict
• Supporting individuals and managers through difficult situations

Module Day 5
Understanding Discipline in the Workplace:
• Discuss organisational employment policies to support the disciplinary process
• Legal aspects of disciplinary processes
• Interpersonal behaviour and support skills to maintain discipline at work
• The importance of record keeping and other means to support and monitor the disciplinary process