Influencing Difficult People

Pass Training

Training

In London

£ 175 + VAT

The best Assertiveness courses

See all

See all

Description

  • Class hours

    3h

To ensure that a typical 68% of customers don't go to your competitors because your organisation dropped it's guard. Remember, you're only as good as the last job you completed for your customer. Suitable for: Everyone who has to professionally address "challenges" from unhappy customers, because their organisation either did something wrong, or was perceived to do so. So often we have to recoup lost ground, because a colleague has handled a complaint badly, or portrayed an attitude that's offhand. Worse it could be your own organisation.

Facilities

Location

Start date

London
See map
66 Wigmore Street, W1U 2SB

Start date

On request
London
See map
100a Chalk Farm Road, NW1 8EH

Start date

On request

About this course

None

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

Course programme

Who Should Attend:

Anyone who helps to develop the practice. All partners and senior managers.

Aim of the Course:

Everyone markets their services so by following well established guidelines you an capitalise on your efforts to increase your practice.

This is a one-day course that will make an amazing difference to how you sell your practice and how you sell yourself.

By following marketing procedures tailored for the professionals firms we can show you the path to practice development.

Course Content:

  • Understanding what marketing really is

  • It's place in the sales process

  • The secrets of Product-Price-Place-Promotion

  • Who is your customer

  • Practice objectives

  • Practice image

  • Making marketing work for you

  • The product audit

  • Benefits to you and your practice

  • Advertising and sales promotions

  • Your market

  • Pricing

  • Client services


Additional information

Payment options: All courses can be held privately at our premises or otherwise.

See related categories

Influencing Difficult People

£ 175 + VAT

The best Assertiveness courses

See all

See all