Education + Training Skills courses

...Train The Trainer Certificate Description: The course is designed to equip delegates with the necessary skills to perform accurate planning techniques when coaching others... More

...preparation, cooking, serving of food, spoilage and preservation. *Personal hygiene *Design and Construction of food premises and equipment *Food Pests... Learn about: Food Hygiene... More

...the accuracy of their five-step plan for win-win outcomes.*Assess their influencing plan, the success of their analysis of blockers, floaters and champions... Learn about: Influencing Skills... More

...you are more likely to implement changes that will be successful. Subjects included: The driving forces of change, Problem solving and change... Learn about: Business Continuity, Organisational Change, Business Development... More

...By the end of the session, participants will have sound knowledge of: Indents *Headers and Footers *Autocorrect *Bullets / Numbering *Columns *Paragraph... Learn about: Microsoft Word... More

...and Subscripts *Creating space *Tables and newsletters *Creating a newsletter: Type the document or copy the document from file *Change the font and... More

...Suitable for anyone who uses a computer and would like to learn more about powerpoint 2000. For anyone who uses a computer and would like to learn more about powerpoint... Learn about: Microsoft Powerpoint... More

...months of the year)*Tool bars and Menu bars* Creating a simple budgeting spreadsheet:*Setting up your workbook sheets *Entering outlines, adding borders... Learn about: Microsoft Excel... More

...making it human and using suspense.*Write powerful presentation openers and closes that get their message across. Suitable for: This course is aimed at anyone who makes presentations... Learn about: Microsoft Powerpoint... More

...Copying files, Renaming files, Deleting files, Creating back-ups and Finding files; Word 2000 - Create a simple newsletter, Formatting... Learn about: Information Systems... More

...Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients... Learn about: Personal Effectiveness... More

...competing demands*Acting rather than reacting. Suitable for: This workshop aims to help both team leaders and team members understand the key issues of stress and time management... Learn about: Stress Management... More

...or promoted team leaders, supervisors and managers. Team Working Certificate Description: This course is designed to help participants examine the different... More

...Once students have completed this programme, they will understand why being able to solve problems is a core competence in today's workplace... Learn about: Problem Solving... More

...first contact, explore customer needs, match the needs, close the deal, and take the extra step.*Make a good first impression and understand why its so important... Learn about: Customer Care, Customer Service Skills... More

...different behaviour types and know how to handle each behaviour. Suitable for: The audience for this course is supervisiors, managers and team leaders... Learn about: Staff Motivation, Team Building... More

...Suitable for: No requirements. This course is aimed at those who have others reporting to them or who regularly communicate with external clients. No requirements... Learn about: Listening Skills, Relationship Building... More

...part in somebody's professional development.*Improving your own skills in the process of mentoring. Suitable for: This training programme is suitable... Learn about: Coaching Skills... More

...on the techniques of dealing with conflict. Dealing With Conflict Certificate Description: By the end of the session, delegates will have learnt different... Learn about: Conflict Resolution, Managing Conflict... More

...Suitable for: The aim of this course is to develop the skills of those who answer incoming calls and any members that are the first point of contact for customers... Learn about: Customer Care, Customer Service Skills... More