48

Education + Training Skills courses

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Influencing Skills course in Exeter
Education + Training Skills
  • Short course
  • Exeter
  • 1 Day

...and their choice of influencing tactics.*Identify thinking patterns and understand how to respond appropriately, use whole body listening, and recognise... Learn about: Influencing Skills... More


Price on request
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  • Short course
  • Exeter
  • 1 Day

...you are more likely to implement changes that will be successful. Subjects included: The driving forces of change, Problem solving and change... Learn about: Business Continuity, Change Management, Business Development... More


Price on request
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  • Short course
  • Exeter
  • 1 Day

...Suitable for anyone who already uses Word at a basic level and would like to learn more advanced functions. Word Intermediate Certificate Description... Learn about: Microsoft Word... More


£150
+ VAT
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Word Basic Certificate course in Exeter
Education + Training Skills
  • Short course
  • Exeter
  • Beginner
  • 1 Day

...By the end of the session, learners will be competent in the following: Opening Windows Explorer *Formatting and using a floppy disc *Creating a Directory... More


£150
+ VAT
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PowerPoint Certificate course in Exeter
Education + Training Skills
  • Short course
  • Exeter
  • 1 Day

...Notes*Printing Speakers Notes*Handouts*Printing Handouts*Time to spend looking at PowerPoint to put into practice what you have learnt*Practice using PowerPoint*Chance... Learn about: Microsoft Powerpoint... More


£150
+ VAT
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Excel Basic Certificate course in Exeter
Education + Training Skills
  • Short course
  • Exeter
  • 1 Day

...the Axes *Changing the background colour *Adding a deleting a border *The afternoon session is for delegates to practice what they have learnt in the morning... Learn about: Microsoft Excel... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...Once students have completed this programme they will be able to write effective and powerful business presentations. Specifically they will learn how... Learn about: Microsoft Powerpoint... More


£150
+ VAT
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  • Short course
  • Exeter
  • Beginner
  • 1 Day

...Creating directories, Copying files, Renaming files, Deleting files, Creating back-ups and Finding files; Word 2000 - Create a simple newsletter... Learn about: Information Systems... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...Suitable for: Suitable for Members of staff who wish to become effective in communicating the best impressions of themselves and their organisation to customers and clients... Learn about: Personal Effectiveness... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...and bad pressure*Understanding acceptable pressure within your team*Improving your time management*Identifying when you work best and how to make use... Learn about: Stress Management... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...Suitable for: This course is designed for newly appointed or promoted team leaders, supervisors and managers... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...provoke their thinking; change their perspective; make new connections - and recognise mental blocks to creative thinking.*Know how and when to use techniques... Learn about: Problem Solving... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...internal, external and potential.*Describe facts, features and benefits of products, promotions and business systems - and will have analysed competitive... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...Define the problem; Decide problem(s) to tackle; Generate solutions, Evaluate solutions; Choose solutions; Plan and implement.*Identify common meeting... Learn about: Staff Motivation, Team Building... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...This course is aimed at those who have others reporting to them or who regularly communicate with external clients. Effective Interpersonal Skills Certificate Description... Learn about: Listening Skills, Relationship Building... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...part in somebody's professional development.*Improving your own skills in the process of mentoring. Suitable for: This training programme is suitable... Learn about: Coaching Skills... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...techniques when:*Handling conflict*Dealing with face to face conflict*What causes conflict and how to recognise it.*Voice, pitch, tone, and the way... Learn about: Conflict Resolution, Managing Conflict... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...techniques to help with communication skills.*Adopt a habit forming positive and enthusiastic attitude.*Dealing with difficult customers.*Appreciate... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...with customers on a daily basis, face to face or on the phone. The audience for this course is anyone who deals with customers on a daily basis... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
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  • Short course
  • Exeter
  • 1 Day

...customers* Developing a personal Action Plan. Suitable for: Aimed at anyone who regularly has contact with the Company's customers or members of the public... Learn about: Customer Care, Customer Service Skills... More


£150
+ VAT
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