Communication Skills inhouse

...Assertiveness At Work Course content This very interactive course will provide many opportunities to practise and master the techniques discussed...

...with a strong opening paragraph. When opening paragraphs are confusing or don’t grab the reader’s attention, the reader typically stops reading and thus...

...either did something wrong, or was perceived to do so. So often we have to recoup lost ground, because a colleague has handled a complaint badly...

...it’s time to back it up with a great middle and closing paragraph. These paragraphs provide key points and background information, as well as a specific deadline...

...Values, or what we believe, are important. They guide our behaviors and actions in everything we do. This is true at work and within our personal lives...

...At any given point it’s certainly nice to know if we’re meeting expectations and if we’re delivering work at a high level of performance. Without this information...

...When it comes to the company’s vision, a lot happens at the leadership level, and yet a company’s vision is essential to every person who works for the organization...

...is to learn how to interact with customers, what they expect and what we can offer. Course Title & Course Result Building Customer Rapport: Build... Learn about: Problem Solving, Communication Skills, Influencing Skills...

...solve problems on our own is essential to creating a great work situation. When we have this type of authority we feel trusted, competent, and believe... Learn about: Problem Solving...

...is completely opposite from what readers want. All too often writers tend to write how they think. For example, they put background information at the top of their communication...

...it is essential you keep the reader in mind. Adjusting your writing style and tone to meet the needs of the reader will always work to your advantage...

...We all know the ability to effectively communicate with others is an essential part of our success at work. Being able to clearly articulate key information... Learn about: Team Training...

...feedback is an essential leadership skill. It is the essence of leading others. The individuals who are part of your team need to know what to...

...way to create a collaborative working relationship with your employees. When you ask how well you’ve provided support and coaching, as well as find out... Learn about: Team Training...

...Seeds is word-of-mouth lead generation. Seed” are highly profitable. Word-of-mouth leads are the fastest to close and have the highest win rates... Learn about: Ms Word...

...seems to go on and on? Typically it’s hard to understand, it’s a challenge to find the key points, and frankly you really don’t know what the writer is trying to say...

...Writing to get things done is easy to do if you have the right tools, among which include three essential writing models. These three methods provide...

...As you increase the amount of detail and length of your document, you’ll want to change the writing model you use. When you have lots of information...

...in any work situation. When our work provides the right level of balance we stay motivated and energized and are always ready to contribute and perform at a high level...

...of information has exploded over the last few years. Information is everywhere. In fact, there is so much information, in so many places, it’s impossible to take it all... Learn about: Team Training...